DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
DeliveryNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.2
279 reviews
5 stars
154
4 stars
70
3 stars
31
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences with phone support and in-store interactions.
Store Selection
Customers appreciated the variety of shoes available, especially in women's styles, but noted limited options in men's shoes and some dissatisfaction with inventory levels.
Pricing
Feedback on pricing was varied; some found prices reasonable with good discounts, while others felt items were overpriced.
Store Environment
The store was generally described as clean and organized, though some customers mentioned it could be messy at times.
AN
Ashley Napoleon
Dec 17, 2025
1.0
The employees at this store are awful about answering the phone. I reached out to customer service, but they were not able to reach them either. I have called more than a dozen times but the line just rings until it disconnects the call. Someone did answer once, but she immediately hung up the phone before I could say anything. Incredibly frustrating!!
TT
TJ
Dec 16, 2025
5.0
Sarah and her coworker we're on point. The shopping center is huge, the store has shoes for anybody and everybody and it's a large space with tons of goodies to shop around. The clearance section takes up a huge portion of the back of the store. Also if you get a pair of shoes it's real inexpensive to have them put it in a machine that waterproofs your brand new shoes and dries Ultra fast. These two were the dynamic duo, they helped at any and every turn all the while dealing with everything else in the store and keeping the place neat and clean. If you're looking for a pair of sneaks, boots, sandals or anything else this is your place. It is not like Burlington or Ross, there's not a million little kids running around destroying the store. This is definitely a go-to place for a good price on sneakers. You might leave with a couple pair. Definitely a comfortable environment, this is my go-to place when I come into town! I've purchased from the website as well and it's also very user-friendly, internet orders always arrive in about 3 to 4 days, it's a fast shipping process. Lots of ways to receive discounts on shoes as well!
A+ Experience
CO
carmen ortiz
Dec 9, 2025
4.0
Very decent prices, but I did find one pair of shoes elsewhere that were cheaper price for the EXACT same pair so I was bummed I couldn't just get them at DSW.
GS
Gursewak “Nav” Singh
Oct 27, 2025
1.0
I walked in and the female at cash register yelled “we’re closing in one minute” so I turned around and left. Mind you, I was there to buy a few pairs and it was right before 8pm. I explained to my kids that were present how it feels as a client to walk in and immediately be and feel not welcomed. Sorry I bothered you so I left. I will let others how it feels.
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Certified March 01, 2026Yext Knowledge Graph
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