Longchamp at Nordstrom Santa Anita

1.0
2 reviews

About

Leather Goods Store
Founded in 1948, Longchamp reinvents French elegance every season and offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage and a line for men.

Location

Longchamp at Nordstrom Santa Anita
400 S Baldwin Ave, Arcadia, CA
91007, United States

Hours

Reviews

1.0
2 reviews
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  • MM
    Maeme
    Dec 7, 2025
    1.0
    I was at the santa anita location today. The female who is asian assisted me and had a bad attitude. She seemed to be bothered because I had previously returned a leather bag because I did not like the color. She had an attitude with me which i cannot understand why but the young lady who previously helped me also had a bad attitude. I don't know if it had anything to do with my age but they truly need to work on their customer service.
  • 66
    626
    Aug 5, 2025
    1.0
    Unfortunately, my wife had a very poor experience at the Longchamp boutique inside Nordstrom (managed separately from Nordstrom). While Nordstrom’s staff were kind and helpful, the boutique itself was disappointing. She purchased a bag as a gift for her mother. It was never used, still in its original packaging, yet when she tried to return it within the 30-day window, the sales manager refused, pointing to a tiny pinhole discoloration as the reason. I later inspected the bag myself and still cannot identify what was being referred to. If anything existed, it means the bag was sold with a product quality issue. For a brand positioned as semi-luxury, we expected more accountability, flexibility, and professionalism. At this point, neither of us can support or recommend this location. The bag isn’t worth the headache, and it’s clear the brand does not stand behind its product quality or empower management to do what is right.

Frequently Asked Questions About Longchamp at Nordstrom Santa Anita

What type of products does Longchamp at Nordstrom Santa Anita offer?

Longchamp offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage, and a line for men, reflecting French elegance since 1948.

What are the regular store hours for Longchamp at Nordstrom Santa Anita?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.