Founded in 1948, Longchamp reinvents French elegance every season and offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage and a line for men.
I was at the santa anita location today. The female who is asian assisted me and had a bad attitude. She seemed to be bothered because I had previously returned a leather bag because I did not like the color. She had an attitude with me which i cannot understand why but the young lady who previously helped me also had a bad attitude. I don't know if it had anything to do with my age but they truly need to work on their customer service.
66
626
Aug 5, 2025
1.0
Unfortunately, my wife had a very poor experience at the Longchamp boutique inside Nordstrom (managed separately from Nordstrom). While Nordstrom’s staff were kind and helpful, the boutique itself was disappointing.
She purchased a bag as a gift for her mother. It was never used, still in its original packaging, yet when she tried to return it within the 30-day window, the sales manager refused, pointing to a tiny pinhole discoloration as the reason. I later inspected the bag myself and still cannot identify what was being referred to. If anything existed, it means the bag was sold with a product quality issue.
For a brand positioned as semi-luxury, we expected more accountability, flexibility, and professionalism. At this point, neither of us can support or recommend this location. The bag isn’t worth the headache, and it’s clear the brand does not stand behind its product quality or empower management to do what is right.
Frequently Asked Questions About Longchamp at Nordstrom Santa Anita
What type of products does Longchamp at Nordstrom Santa Anita offer?
Longchamp offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage, and a line for men, reflecting French elegance since 1948.
What are the regular store hours for Longchamp at Nordstrom Santa Anita?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does Longchamp at Nordstrom Santa Anita have special holiday hours?
Yes, the store is closed on November 27 and December 25, with varying hours on other holidays such as early openings or earlier closings.
Where is Longchamp at Nordstrom Santa Anita located?
It is located on the 1st Floor at 400 S Baldwin Ave, Arcadia, CA 91007, USA.
How can I contact Longchamp at Nordstrom Santa Anita?
You can call them at +1 626-244-7730 for inquiries.
Does Longchamp at Nordstrom Santa Anita have an online presence?
Yes, you can visit their website at https://www.longchamp.com/us/en/ or follow them on Instagram @Longchamp.
What nearby stores can I visit along with Longchamp at Nordstrom Santa Anita?
Nearby stores include J.Jill, Foot Locker, Aldo, Free People, and Zara for a variety of women's clothing, shoes, and accessories.
Are there dining options near Longchamp at Nordstrom Santa Anita?
Yes, you can enjoy meals at nearby places like The Cheesecake Factory at Westfield Santa Anita, Kura Revolving Sushi Bar, Sbarro, and Porkfolio Korean Restaurant.
Is there convenient parking available near Longchamp at Nordstrom Santa Anita?
Yes, Santa Anita Mall Parking is available nearby to make your visit easier.
What other services are available near Longchamp at Nordstrom Santa Anita?
Nearby services include ATMs like WSFS ATM, money transfer at Western Union, mobile phone stores such as Victra Verizon Authorized Retailer and Cellfix, and beauty salons like Anastasia Beverly Hills Brow Studio.