Brand Certified
JCPenney
3.9(720 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
4951 Slatten Ranch Rd, Antioch, CA
94531, United States
Certified by JCPenney • Mar 01, 2026
(925) 752-9405
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/antioch/clothing-stores-antioch-ca-2955.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Antioch, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
3.9
720 reviews
5 stars
346
4 stars
165
3 stars
92
2 stars
32
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness, lack of assistance, and negative interactions.
Hair Salon
Mixed reviews on the salon services, with some praising specific stylists for their expertise while others had disappointing experiences.
Store Condition
Customers noted issues with cleanliness, organization, and product availability, with some stores appearing outdated or poorly stocked.
Pricing and Sales
While some customers appreciated the good deals and reasonable prices, others felt that prices were high and return policies complicated.
Checkout Experience
Customers experienced long wait times at checkout, although some noted that lines moved quickly when staff were available.
- GJGustavo JuarezJan 4, 20264.0Good dress shirt
- AGAdam GuerreroJan 3, 20261.0My daughter needed to use the bathroom, they lock them of course. No associate anywhere to help of course. It’s easier to just buy stuff on Amazon. Left our cart full of clothes outside the bathroom. Won’t be back.
- IRIrene RitchieDec 13, 20251.0Horrible experience. No wonder they’re going out of business. Shoes had a sale price right above them and they wouldn’t honor it. I even took a picture of the sign above the shoes and the manger said there was nothing she could do. So rather than a compromise for their error they lost a customer. Will never shop at JC Penny again.
- COChosen OneNov 20, 20251.0This was the worst experience I've ever encountered! I will never book the young lady ever again. She charged me $120 and the her work was disappointing! She was 30 minutes late as well.
- RCrichard CraditNov 11, 20252.0Figured I knew what I wanted just need to try it on so should be quick and easy. Not here, somehow they made a fitting room into a whole journey. I never thought I would say I will not shop somewhere because of their fitting room but JCP, has done it.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website