lululemon

Reviews

• LS

  lisa stork

  Jan 31, 2026
  1.0
  Talked to customer service since I live over 2 hours from the nearest store. They told me since it’s a final sale item I had to go into the store. So I packed four items to return I got in December that had tags on them and never worn. Flew half way across the country since I was staying near a lululemon rather than driving two hours one way to get to a lulu near me. Got to the register and the manager (woman with short dark hair) said I was a week outside the return window. Refused to return them but would return some of them because I was purchasing an item. So she can bend the rules only to her benefit …. I’ve returned items before outside the return window and the agent online told me to bring them to the store. So I got back online and he said that’s basically ridiculous and he just returned them online for me. So now I have to haul them back across the country and then waste postage from lululemon when I was already in the store. If she wanted to follow policy she wouldn’t have done any of it. She was doing it out of spite basically. She was very rude especially for working at Disney Lulu store. Can’t just bend rules to benefit yourself. You either follow the rules or you help your customers. As a person who has worked in retail you shouldn’t make your valued customers who spend way too much money at your company (a company that is currently down on sales) angry. Think the manager should work on being more customer service like rather than being so rude. Won’t be back to this store & I’ve heard from others how awful this store has been since it’s opened so it doesn’t shock me.
• MM

  Michelle

  Jan 19, 2026
  1.0
  Rude employees. I asked for help and was told someone would come back, but no one ever did.
• TO

  Taylor O'Dore

  Jan 17, 2026
  5.0
  SO excited to have a Lululemon at Downton Disney in Anaheim! All of the staff here is so fun to talk to and knows everything about both Lululemon and Disney. Love the Disney collab!!!
• IZ

  Ivonne C Z

  Jan 8, 2026
  5.0
  This location is fairly new, however it’s such a great addition to downtown Disney. Upon entering, the layout is not the same as the regular stores but it still has the basic necessities to build an outfit for men and women. The employees were so nice and informative that I was able to pick up an item I had my eye on from the app as well. I will definitely stop by every Disney trip. 👍🏼
• CC

  C.B

  Jan 7, 2026
  2.0
  This is the most random location, nothing special. Overpriced, no collabs, not many employees working. Empty store though so I guess they don’t need many. I can’t imagine it lasting long. A year maybe.

Frequently Asked Questions About lululemon