DSW Designer Shoe Warehouse

Reviews

• RG

  Robert M Gray

  1 day ago
  5.0
  Very Nice Shoes and Staff
• DD

  Diba

  Apr 13, 2026
  5.0
  Helen was such an amazing lady, my day started with her offering me an alternative rain boots to the Hunters and we had such a good laugh while picking the boots. Thank you very much for your kindness and being so caring. I appreciate you showing me the alternatives, Elements, which are now my favourite boots!!
• JM

  Jaspreet Mann

  Apr 7, 2026
  5.0
  Had a really great experience today! Rishab helped me out and made everything super easy. He was very friendly, patient, and actually took the time to understand what I needed instead of rushing through the process. You don’t always get that level of customer service these days, so it really stood out. Because of him, I’ll definitely be coming back again!
• RJ

  Rohan Jha

  Mar 21, 2026
  1.0
  I recently visited the DSW store and had a really disappointing experience with an employee named Rishab. He was extremely pushy and aggressive about getting donations—basically pressuring every single customer (including me) to contribute to some charity or cause right at the register. It felt forced and uncomfortable, like my purchase depended on it. When I politely declined, he kept insisting and made the whole interaction awkward and stressful. I’ve shopped at DSW many times before and never felt this kind of high-pressure tactic from staff. It’s off-putting and makes me not want to return. Management should address this—customers shouldn’t feel guilt-tripped or coerced into donating just to buy shoes. One star only because the store itself has nice selection, but this employee’s behavior ruined it.
• AE

  Allain Rex Escobilla-Balon

  Jan 30, 2026
  5.0
  Amazing service really friendly staff Verpal. Was super helpful and welcoming. Will definitely buy shoes from here again