The Shoe Company

Reviews

• KB

  Karlee Brown

  Jun 14, 2026
  1.0
  I entered the door, no greeting, no acknowledgment, both on their phones. A middle aged lady with grey hair working and a younger brunette girl. I was one of TWO people in the entire store, and was in there for a total of 10 minutes. Not once did they even speak to me, ask me if I needed help when trying on shoes, I even left without a single acknowledgement, it was a very cold shopping experience, and I would recommend management perhaps working on customer service with their staff. I would have gladly purchased a pair of shoes if it was a different atmosphere.
• NB

  N B

  Apr 28, 2026
  2.0
  I’m confused about the insistence on collecting email addresses at checkout. I’ve only shopped here twice in the past two years, and both times I felt pressured in an uncomfortable, almost aggressive way to provide my email. It makes the checkout experience unpleasant. Is there a reason staff are pushing this so strongly? It would be appreciated if customers could simply decline without feeling pressured.
• MB

  Mike Blais

  Dec 21, 2025
  5.0
  My wife needed new boots, the staff were helpful and polite. Will go back when we need more footwear.
• EG

  Emman Gacusan

  Jan 22, 2025
  5.0
  Many selcetions, and staff are accomodating
• SS

  Stephen Snell

  Feb 1, 2024
  4.0
  Some limited shoe sizes

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