Brand Certified
The Brick Outlet
4.6(1,737 reviews)
Certified by The Brick Outlet • Jul 05, 2026
Business Details
13304 St Albert Trail, Edmonton, AB
T5L4P6, Canada
Certified by The Brick Outlet • Jul 05, 2026
(780) 454-0555
Certified by The Brick Outlet • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick Outlet • Jul 05, 2026
About
Certified by The Brick Outlet • Jul 05, 2026
Outlet StoreFurniture StoreHome Goods StoreMattress StoreAppliance StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture Store
Experience unparalleled savings and style at The Brick Outlet. Immerse yourself in an assortment of one-of-a-kind treasures, exclusive items, and discounted finds, including furniture, mattresses, appliances, and electronics. With discounts of up to 60% on top brands, creating your dream home is within reach. Explore The Brick Outlet across multiple locations, and reimagine your living spaces affordably.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick Outlet • Jul 05, 2026
Hours
Certified by The Brick Outlet • Jul 05, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
8/3/202610:00 AM - 7:00 PM
Reviews
4.6
1,737 reviews
5 stars
1,433
4 stars
147
3 stars
53
2 stars
29
1 star
75
- KCKyky Charo2 days ago5.0Excellent service! The two guys who delivered the mattresses and beds were very fast, professional, and respectful. They handled everything with care and made the delivery smooth and easy. I really appreciate their great work. Highly recommend!
- SSShahbaz5 days ago5.0Rico was incredibly helpful throughout our visit. Our kids had a great time playing while we shopped for a mattress and pillows, which made the experience so much more enjoyable. We also got a fantastic deal. Highly recommend!
- SPShirley P6 days ago5.0Thanks for the on time delivery, friendly and courteous driver. He advised me if we have a problem with the products we can always call, it’s a good customer service. I will place my sofa set next year.
- ILInga LittlechildsJun 27, 20265.0Very pleasant and set up was quick also I like that we can follow when they'll be here so you dont have to sicaround and wait. One issue is someone forgot to tell them to pick up part of the delivery at the clearance store.
- DDDVDJun 24, 20261.0I am deeply frustrated with the service from AB Appliance Service. I just want my new fridge (purchased June 5th from the Brick Outlet) to function properly, but instead, I got a runaround, guesswork, and highly inappropriate customer service. The Service Failure Mickey came out for the initial visit but failed to fix the issue. He showed up with a replacement fan, assuming that was the problem, and left without telling me. The loud noise from the fridge persisted. When I called back, I was told over the phone that it needed a "new condenser" based solely on my description. I expressed concerns that they were guessing and swapping parts based on phone descriptions rather than having a qualified technician properly troubleshoot on-site. This method undoubtedly leads to high repeat visits and a terrible customer experience. Hostile and "Sketchy" Management I was then contacted by "John," who tried to claim Mickey had run a diagnostic and found no issue—completely contradicting the office telling me it was the condenser. When I challenged whether a basic diagnostic would pick up on something like motor vibration from a loose screw, John became defensive. The interaction quickly deteriorated: Video Request: John asked me to send a video of the noise. I explained that ambient noise and microphone quality might not capture it accurately and that I didn’t want a video used as an excuse not to send a technician. John dismissively replied, "Oh, so it's not that loud," completely twisting my words. Secret Recording: When I tried to re-explain, he cut me off and said, "Sir, it doesn't matter, this conversation is being recorded." I was never informed the call was being recorded until it was used as a tool to intimidate me. It was also clearly a forwarded call to a personal cell phone. Zero Accountability: When I told John I didn't want him coming to my house because of his sketchy comments, he didn't apologize. Instead, he snidely said, "Oh, you want another company to come? No problem." Final Verdict Management at AB Appliance Service needs to have a serious sit-down with "John." Some of his comments and behavior during that call were borderline hostile. Avoid this company if you expect professional troubleshooting and respectful communication.
Frequently Asked Questions About The Brick Outlet
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Outlet's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Can I cancel my order and get a refund at The Brick Outlet?
Yes, orders can be cancelled and refunded at any Brick location before product delivery or pick-up. Refunds go back to the original payment method, with some exceptions for deposits on special orders.
What are The Brick Outlet's store hours?
Open Monday to Friday 10:00 AM - 7:00 PM, Saturday 10:00 AM - 6:00 PM, and Sunday 11:00 AM - 5:00 PM. Closed for regular pickup all week but open for holiday pickup on specific dates such as November 11, 2025.
Which delivery and pickup services does The Brick Outlet offer?
The store offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What types of products and brands are available at The Brick Outlet?
The store offers furniture, mattresses, appliances, electronics, and home goods with top brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more.
What payment options are accepted at The Brick Outlet?
Payment options include American Express, cash, financing, MasterCard, and Visa.
Are there installation and assembly services available at The Brick Outlet?
Yes, The Brick offers professional licensed installation and assembly services at competitive prices for a variety of products including appliances and furniture.
How can nearby places assist me when visiting The Brick Outlet?
Nearby places like Statera Financial Planners can help with financial advice, Scrap And Bean offers arts and crafts nearby, and the Trail Business Centre is a convenient shopping center. These can complement your visit if you need related services or shopping options in the area.
What nearby resources are available for families and community services near The Brick Outlet?
Nearby schools such as Aboriginal Head Start Edmonton and Let’s Learn offer educational resources, while Oteenow Employment and Training Society and One Tree Psychological Services provide community and mental health support near The Brick Outlet.
Are there any automotive-related services near The Brick Outlet that might interest customers?
Yes, customers can find Lordco Auto Parts for automotive parts and hardware, CARSTAR Edmonton North for auto repair and glass service, and U-Haul Neighborhood Dealer for truck rentals nearby.
Brand Certified Facts from The Brick Outlet
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Certified July 05, 2026Yext Knowledge Graph
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