Sunglass Hut

Reviews

• JU

  Jalen Unger

  1 day ago
  5.0
  Great customer service and very knowledgeable. Had a great and fun experience picking out my new sunglasses. I would recommend this company to anyone looking for good quality glasses.
• MI

  Maria I

  4 days ago
  5.0
  I had a wonderful experience at the Sunglass Hut in West Edmonton Mall. The sales representative was incredibly patient and helpful, guiding me until I found the perfect pair of sunglasses.
• MB

  Mahela Bennett

  5 days ago
  5.0
  Amazing customer service ✨
• KP

  karan panchal

  May 27, 2026
  5.0
  Good customer service
• PP

  Primo San Pedro

  Apr 29, 2026
  1.0
  I had a really frustrating experience with Sunglass Hut. I purchased a pair of Meta smart glasses specifically because I was told they would be delivered within two days. That timing was important because I needed them for my upcoming trip. It’s now been over a week, and the glasses still haven’t arrived. What made the situation worse is the lack of honesty and accountability from the manager. I kept getting different answers and excuses every time I followed up, which felt very misleading. At one point, the manager even suggested that I buy another pair from their in-store stock and then return the one that’s still on the way. That’s not a real solution—it’s inconvenient, ties up more of my money, and shifts the burden onto me instead of fixing their mistake. Overall, this was a disappointing experience. Poor communication, missed delivery expectations, and unhelpful customer service. I wouldn’t rely on them if timing matters for your purchase.

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