‭GemOro‬‬ - Official Rolex Retailer

Reviews

• JB

  Jon Bonnar

  2 days ago
  5.0
  My experience with GemOro has been exceptional from start to finish. I’ve now purchased two watches from them, and I have no doubt there will be more in the future. Melanie and Cindy are an absolute pleasure to work with. They are knowledgeable, professional, and incredibly patient throughout the entire process. They understand that purchasing a luxury watch is a significant investment, and they never made me feel rushed. They were more than happy to let me try on different watches multiple times, ensuring I was completely confident in my decision before making a purchase. Their commitment to outstanding customer service and making the buying experience enjoyable truly sets them apart. I highly recommend GemOro to anyone looking for a luxury timepiece, and I look forward to purchasing my next watch from them
• SA

  Shaheen Academy

  Jun 24, 2026
  5.0
  I had an outstanding experience working with Melanie at Gemoro. From the very beginning, she was professional, attentive, and genuinely committed to helping me find the Rolex watch I was looking for. Melanie kept me informed throughout the process, answered all of my questions, and made what can often be a long and uncertain wait feel smooth and enjoyable. Her knowledge, communication, and dedication to customer service truly stood out. Thanks to her efforts, I was able to acquire one of the pieces I was looking for, and I couldn’t be happier with the experience. If you’re looking for someone who is honest, reliable, and goes above and beyond for her clients, I highly recommend Melanie. She is a true asset to the Gemoro team.
• BK

  Brent Kondro

  Jun 22, 2026
  5.0
  I have been a customer at Gemoro for over 15yrs. I recently made a purchase at Gemoro and can say the customer experience is as excellent today as it was 15yrs ago. The staff is knowledgeable and welcoming and the selection at Gemoro is excellent. Thank you Gemoro for the great experience once again!
• RR

  Runinthe Rain

  Jun 20, 2026
  5.0
  I would like to thank the staff there for their excellent and professional services through out my watch buying experience. My journey in watches started a long time ago but I am always hesitant walking into a luxury watch store. I started just like everyone else walking into the store enquiry about Rolex watches and put our names on the list waiting for two watches having no idea when I would get the call. I have no purchase history with the store and not giving it a lot of confidence in obtaining the watches anytime soon. We waited about a year and I received my first watch. Six months later,my wife got her watch. During the second watch pick up,I enquire another Rolex watch which I am interested. Yana,who helped us on both purchases, said she could put us on the waitlist for the watch when it comes. Over the course of two years, I kept in touch with Yana through e-mail and patiently waited. I finally got the call two weeks ago and now owning another watch. Thank you to Yana and the staff in the store who helped us during our visit. We recommend anyone interested in luxury watches and jewelry to walk into the store to experience the visit or purchase.
• BD

  Bryon Dyck

  Jun 16, 2026
  1.0
  Lol we called this place and asked if there were any rolex available for sale, the lady who answered had an attitude like she owns the birkins bag, drives a GT3 RS and a gold Patek Nautilus on her hands, telling us she has clients waiting on even a GMT rolex since 2020 LMAO, just a GMT only, so we paid a little above MSRP for a new 126515 LN rose gold daytona off another dealer and got it right away. Hey, if this place is way too rich for your money, there will be dealers who likes to make money more lol

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