Wasnt able to get his name but the sales associate with the plastic leg cast is phenomenal! He was so helpful and accommodating. 10/10 shopping experience!
VC
Vin Cent
Oct 3, 2026
1.0
They dont care about customer service. Manager lady with glasses is very rude and mean.
Known for their jackets...now known for their bad customer service.
TT
Taya Trybaeva
Sep 18, 2026
1.0
I visited the Canada Goose store at Edmonton Mall for the very first time — it was my first time ever stepping into a physical Canada Goose store. I found this beautiful pink down jacket that I absolutely fell in love with. I went into the freezer room to test it out, which was such an interesting experience.
I wanted to film it and share it on my social media — walking into the freezer, trying on the jacket, showing the whole experience. But a staff member told me their policy doesn't allow filming or photos. Honestly, this felt like such a strange and disappointing policy for a brand that positions itself as luxury.
For comparison, when I bought a bag at Louis Vuitton, they poured me champagne, were incredibly polite, and let me film and photograph everything. If you're a luxury brand, you should want your customers filming and sharing their experience — not restricting it.
After that comment, I just felt uncomfortable. I stopped filming, took the jacket off, and walked out. I didn't buy it — even though the pink jacket itself was absolutely beautiful, warm, and clearly high quality. It's a shame, because the product was perfect, but the experience left a bad impression.
MV
Maria Valle
Aug 30, 2026
5.0
My husband and I always have such a great experience at this location! Susanna is absolutely wonderful! She always welcomes us with a smile and treats us like friends. She goes above and beyond to make sure our needs are accommodated and that we feel welcomed every time we visit. It’s not just the great service, but the genuine kindness and personal touch that really stand out. Susanna is a big reason we enjoy coming back to this location. Thank you for always making our visits so special!
GT
Gabriel Therqaj
Aug 21, 2026
5.0
Went in to buy my Grandma a gift, and I walked out of there more than satisfied. Thank you to Rochelle for scheduling my appointment, as well as Mark and Queenie for helping me find the items I needed. Great team work and I have no words to truly express my experience! Highly recommend!
Frequently Asked Questions About Canada Goose Edmonton
What types of products does Canada Goose Edmonton offer?
Canada Goose Edmonton offers high quality extreme weather outerwear, including jackets, parkas, and accessories for women, men, and children.
What are the regular store hours for Canada Goose Edmonton?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Canada Goose Edmonton provide delivery services?
Yes, they offer delivery services for their products.
Where is Canada Goose Edmonton located within the West Edmonton Mall?
The store is located at West Edmonton Mall, Suite 2305, 8882 170 Street, Edmonton, AB, T5T 4M2, Canada.
Can customers with disabilities access Canada Goose Edmonton easily?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking available.
What payment options are accepted at Canada Goose Edmonton?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Canada Goose Edmonton offer in-store pickup?
No, currently in-store pickup is not available.
Are there any special holiday hours for Canada Goose Edmonton?
On November 28, 2025, the store will be open from 9:00 AM to 9:00 PM.
What nearby stores can customers visit after shopping at Canada Goose Edmonton?
Nearby stores include Louis Vuitton, Armani Exchange, Levi's, and Mackage, offering a variety of fashion and accessory options.
Are there dining options near Canada Goose Edmonton for shoppers?
Yes, shoppers can visit nearby restaurants such as Thai Express, Q Tea Bubble Tea and Waffles, Jugo Juice, The Alley, and The Red Piano for a range of dining experiences.
How can nearby entertainment venues enhance the shopping experience at Canada Goose Edmonton?
After shopping, customers can enjoy entertainment at nearby places like 96.3 The Breeze and K-97 radio stations, offering a lively atmosphere in the West Edmonton Mall area.
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