American Eagle & Aerie

Reviews

• HP

  Hs Patel

  2 days ago
  3.0
  I had a disappointing experience at checkout at American Eagle .The cashier seemed uninterested in helping, asked me to repeat my phone number while talking on the walkie, and her overall attitude felt unwelcoming. She also handed me my clothes without even offering a bag, and when I asked for one, it felt like an inconvenience to her. I believe staff should be trained more like who to treat every customer respectfully.On a positive note, the girl helping in the fitting room was very friendly and helpful.
• JT

  Jessica Toro

  May 4, 2026
  3.0
  There’s never any customer service when I come in here. I love the clothes here, however everytime I go to try things on I’m just sitting at the fitting room waiting to be served while everyone is at the cash desk talking. Then when I asked for a fitting room they all just starred at me like I was asking too much of them.
• LK

  Lauren Kennedy

  Mar 17, 2026
  5.0
  Alice is always super knowledgeable and on the ball! She is always very pleasant to deal with and a great salesperson!
• JH

  Jenida Hak

  Mar 15, 2026
  5.0
  Last Saturday I was shopping and the store was very busy. Earlier, I had tried on a pair of jeans and accidentally left them in the fitting room. After continuing to shop for a while, I decided I wanted to try those jeans on again. A woman with glasses (I didn’t catch her name) asked if I needed any help. I told her I was looking for the jeans in a size 10. She kindly checked for me but initially said it looked like that size was out of stock. I mentioned that I had just tried them on earlier, and she explained that some items from the fitting rooms hadn’t been returned to the floor yet. I told her not to worry about it and went over to try on some clothes on the Aerie side. A little while later, the same woman came back with the size 10 jeans I had tried earlier. She had found them and brought them over to me, which I really appreciated.
• TM

  Tiffany MacDougall

  Feb 25, 2026
  1.0
  Last few visits to this location and I keep getting hounded and irritated with Alice. She does not get the hint when asked to be left alone to shop. She does not stop. Last time I walked out without purchasing and went elsewhere. Only because of her poor attitude and lack of respect and professionalism towards us the consumer. Everyone else has been fantastic, Alice is not an asset to this store. More of a nuisance than anything else.

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