American Eagle & Aerie

Reviews

• KM

  Katie M

  Aug 19, 2026
  2.0
  Four employees were working on the floor and every single one went out of their way to not acknowledge the presence of any patron in the store. Not a smile, friendly gesture or single offer of help. I have never experienced this in any retail establishment. Train your staff better. Plain and simple. I was there for over 10 minutes listening to your staff complain about their headaches to each other. I would also like to add there was only one or two other customer in the store. Do better. After reading that so many people have experienced this at the Kingsway Mall location, I am even more stunned nobody has tried to fixed this issue. Gross.
• JJ

  Jenna

  Jul 27, 2026
  5.0
  Melissa on the Aerie side july 27 was incredible. She had helped me with fit, and style and I was very happy with her services!
• NB

  N B

  Jul 6, 2026
  1.0
  Worest services I have ever seen in my life I was a regular customer to this location I buy trouser and was largely size she (dalya) told me to throw to the garbage and buy new I will not change and so rude the way she speak 💔
• QQ

  Quinn

  Jun 14, 2026
  5.0
  I just went to American eagle to try on jeans for the first time in years, and Clair made me feel so good about myself and helped me through quite literally everything from sizing to styles! I am so happy with my (boyfriends) purchases! 😇🩷
• KS

  Kate Van Sloten

  Jun 2, 2026
  1.0
  The staff on both sides of the store were unhelpful, ignored us almost completely while we looked for help and when we entered the change rooms they were full of other clothing, when checking out the lady was rude and did not make me feel comfortable in the store at all. Will not be going back to this location.

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