ALO

Reviews

• AK

  Autumn Krider

  May 31, 2026
  1.0
  ⭐⭐⭐⭐⭐ for the horror story, ⭐ for the actual experience. My friend and I recently spent almost $600 at Alo. While shopping for her bfs birthday gift, she picked up a dress for herself that cost around $170. It was her size, she was in a rush, and like most reasonable people, she assumed that clothing sold as "new" wouldn't require a CSI-level inspection before purchasing. That assumption was apparently her first mistake. She got home, tried the dress on while THANKFULLY wearing her own underwear and a panty liner, and it looked great. Then she took it off.... To our absolute horror, the built-in shorts contained dried vaginal discharge from a previous customer. Yes. You read that correctly. For those wondering if she somehow caused this herself in the 30 seconds she wore the dress: No. Unless Alo has invented a fabric that can instantly age bodily fluids into a dry and crusty artifacts, this was very clearly there before the dress left the store. I'm genuinely struggling to understand how this happened. Was the dress returned and immediately put back on the floor? Did nobody inspect it? Is quality control just a suggestion now? The fact that someone paid $170 for a dress and received a complimentary sample of another customer's vaginal secretions is beyond unacceptable. It's unsanitary, disgusting, and frankly embarrassing for a company that markets itself as a premium brand. At these prices, I expected quality. I did not expect biological leftovers. Beyond being absolutely disgusting, this is also a basic health and hygiene concern. No customer should ever purchase clothing contaminated with another person's bodily fluids with their hard earned money. Whether its large or small risk is beside the point—the fact that customers are being exposed to someone else's bodily secretions from an item being sold as "new" is completely unacceptable. Alo, if customers are now expected to inspect every square inch of every garment with a blacklight before purchasing, that information should probably be posted at the entrance. Absolutely vile and safe to say we will not be spending another cent here.
• JP

  Joshua Powell

  May 25, 2026
  5.0
  Favourite store at the moment
• KK

  Kingjv2003

  May 17, 2026
  5.0
  I’m very impressed what I buy from alo when I come shopping here the staff always help me find what I need Great service and great store They always go above and beyond
• PH

  Paul Hothi

  May 13, 2026
  1.0
  Gotta be one of the worst run stores. Terrible customer service and we’ve bought a ton of their products. Staff is rude and management isn’t any better.
• KZ

  Kitty Zheng

  May 7, 2026
  1.0
  Don't buy it if there is no DHL at area. Because the DHL is the only carrier for returning. Otherwise you ganna pay for the shipping fee for your return. But the way if you purchase online, you must be returned online. Very bad shopping experience. They should mention that return policy before customer purchases. It sounds like a scam for me.

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