DSW Designer Shoe Warehouse

Reviews

• KV

  Kartikeya Vernekar

  Jul 3, 2026
  5.0
  Excellent for quick and easy picks, CERTAIN workers are accommodating + helpful for specific requests --> I HIGHLY RECOMMEND talking to Zulkifl K, he was SUPER friendly, patient, and took the time to help me find exactly what I needed. He made me feel welcome from the moment I walked in and answered all of my questions without making me feel rushed. It’s rare to find customer service this genuine. I really appreciate his positive attitude + would definitely come back
• BH

  Bob Horton

  Apr 30, 2026
  1.0
  They break the law. They ask for your email and then confirm that you are willing to be sent emails. Even if you say NO they send a ton of spam. Which violates the Can Spam act.
• MM

  Mahmood Kazi Mohammed

  Feb 12, 2026
  1.0
  Service was completely non-existent. No one was anywhere to be found in the aisles when I needed help. All the associates were gathered around the till gossiping and giggling instead of actually doing their jobs. It honestly felt like they were just collecting easy money. When I finally went to check out, I dealt with Agnes, and she was completely unaware of what she was doing. I asked a simple question about how to take care of the shoes I purchased, and she was completely blank. No guidance, no effort, nothing. The store manager was even worse. Extremely rude and unnecessarily condescending for absolutely no reason. The tone alone was enough to make the entire experience unpleasant. Worst experience ever. I am contacting DSW Canada and will update this review based on what they say. Completely unacceptable.
• PB

  P Bidin

  Feb 10, 2026
  1.0
  All Sketchers brands for women , overpriced and terrible service . Use to be quality Nike , Adidas, Jordan's and higher quality leather runners . What happened?