The Shoe Company

Reviews

• PM

  Peyton Moringa

  May 23, 2026
  2.0
  All was fine and well when I went to this store, they had loads of staff and it wasn’t very busy. I was approached by a staff member if I needed assistance after I had already picked out three pairs of shoes and sat myself to try them on. The leather ($99) shoes I wanted had a couple of minor scuffs on them but I liked them and took them to the register to see if they maybe had another pair in my size. One of the employees helped me find another pair and those were a bit scuffed too. The employee said she would clean them up, being in a shoe store with an abundant supply of shoe products I assumed she would use something shoe/ leather specific. I asked her what she was using as she was using a white wipe and she told me it was a Lysol wipe on LEATHER shoes. I advised her she shouldn’t use Lysol on leather and she called her manager over to let her know what she had done and her manager said that should be fine. It is most certainly NOT fine to use Lysol wipes on leather shoes. I left without buying the shoes. Please train your staff and have available proper products for their use.
• DD

  Devin D

  Feb 14, 2026
  1.0
  Absolutely horrible customer service. 2 attendants must have thought they worked in a prison
• CK

  Carina Kwan

  Oct 31, 2022
  4.0
  Big store with shoes for women, men, and kids. They tend to carry inexpensive shoes, and very trendy stuff. I wish they had more choices for hiking or extra comfort. There are lots of sizes for small kids but the bigger kids don't have as much choice. As I was looking for size 3 sneakers, I found about 5 out of 2 rows of shoes. The store is tidy and staff are helpful.
• RW

  Richard Whitnack

  Jun 18, 2019
  5.0
  They had what I wanted.

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