The Shoe Company

Reviews

• AR

  Andrea Rojas

  Oct 5, 2026
  1.0
  This is the third time that we purchase over 3 pairs of shoes and never get to redeem the rewards because “there is a glitch” and we need to call customer service. It would be better if you didn’t offer rewards nobody can redeem!
• MK

  Mo K

  Sep 28, 2026
  1.0
  Worst customer service.the woman at the till acted like she didn’t even want to work there and was so ready to tell me my coupon didn’t work. Lol if you hate your job that much, please don’t serve people. Life is too short for all that.
• JC

  Julie Canham

  Aug 27, 2026
  4.0
  A lot of selection, many sizes, a little disorganized (but we did go towards the end of the day, and there were a lot of ppl doing back to school shopping!). Staff were very friendly and helpful.
• IA

  Izzy Alarilla

  Aug 21, 2026
  1.0
  Shoes where fine, got a really bad taste in my mouth though when I didn’t sign up for their reward program, the cashier (was also the supervisor) gave my points to the customer beside me. They just asked this stranger “do you want her points”. While there’s nothing wrong with it, I felt weird not being asked if it was ok because it was my purchase but also having this random person now have access to my receipt and billing information. Really poor customer service
• PG

  Pamela Gillham

  May 10, 2026
  2.0
  I was pleasantly surprised, we usually have someone help, or at least greet us when we enter the store. Unfortunately this was not the case. I did however serve myself , and found what I was looking for.

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