The Shoe Company

Reviews

• PG

  Pamela Gillham

  May 10, 2026
  2.0
  I was pleasantly surprised, we usually have someone help, or at least greet us when we enter the store. Unfortunately this was not the case. I did however serve myself , and found what I was looking for.
• SB

  Stacy Bressler

  Apr 25, 2026
  2.0
  Very little size or shoe selection. Don’t think I seen anything over a woman’s size 8.
• KD

  Karl Arthur Daphnis

  Apr 9, 2026
  5.0
  Joli magasin de chaussures. Service rapide et efficace
• LL

  LM

  Apr 4, 2026
  1.0
  This store sells defective merchandise. I purchased a pair of Clarks in November and in less than 5 months the soles are cracked/disintegrating. Water was seeping in and soaking my feet when walking to my car. I mostly wear these shoes indoors and I’m not hard on my shoes. According to Clark’s website they honour a replacement within 6 months for defects. I spoke to head office in for the Shoe Company in Toronto and they instructed me to go back to the store to get help. I’m not sure why they would tell me to seek help from the original store if it wasn’t their policy to help. The store manager wouldn’t not honour an exchange. I’ve bought much cheaper shoes that have lasted decades. This is very poor customer service. Buyer beware.
• DR

  Don Russell

  Dec 23, 2025
  2.0
  I wanted to buy some winter boots but couldn't get past the body odour of the male staff member working at the front. It was so bad I could still taste it after getting in my car. How did this guy make it through an interview with that BO?! Otherwise great prices

Frequently Asked Questions About The Shoe Company