lululemon

Reviews

• DT

  Devon Tamblyn

  May 30, 2026
  5.0
  I had one of the most unexpectedly amazing retail experiences of my life at the Southcentre Lululemon location. I originally went in just looking for a lightweight sweater for work because I’ve gained some weight recently and honestly haven’t been feeling very confident in myself. I wanted something comfortable that would help me feel a little better and maybe hide some of the weight gain. While I was there, I decided maybe it was time to finally buy clothes that actually fit properly instead of trying to squeeze into the size I thought I still was. So I grabbed some pants and shirts to try on as well. The moment I got into the fitting room and realized I needed to size up, I was genuinely upset. It hit me harder than I expected. The woman working in the fitting room area was an absolute angel. She noticed I was struggling emotionally, came in, reassured me, calmed me down, and helped me feel good about myself again. She brought me clothing that actually fit properly, made me feel comfortable instead of embarrassed, and treated me with such kindness and compassion that I honestly left the store emotional in the best way possible. She did not HAVE to care that much, but she did. And truthfully, every single employee in the store was phenomenal. The atmosphere was welcoming, supportive, and completely free of judgment. Instead of leaving feeling defeated, I walked out feeling confident, cared for, and genuinely excited about my clothing again. Because of this experience, you’ve gained a loyal customer. I absolutely understand now why people love this brand so much. To the staff at Southcentre: thank you for treating people like human beings and not just customers. That kindness matters more than you probably realize.
• RR

  Red

  Apr 22, 2026
  5.0
  Abby went above and beyond with her customer service and was super friendly and helpful 😁👍💯
• CD

  Catherine Duncan

  Mar 8, 2021
  1.0
  Lulu was my favourite store, I would shop there all the time, not anymore. It looks like Lululemon decided they are not going to support women anymore on national women's day. Every year on March 8th they would celebrate national women's day with a little discount but not this year. I am very disappointed on how this company has changed, not for the better. A multi million dollar company should not use covid19 as an excuse for terminating support for women.

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