lululemon

Reviews

• AM

  Aidan Monaghan

  4 days ago
  1.0
  Don’t trust their hemming - Bought 2 pairs of dress pants for ~$250 and got a bum steer on the hemming and they ended up too short. When I came back (even though the tags were still on) they told me that it was too late and I couldn’t get them fixed. Their quality and service has gone down hill
• JW

  Jasmine W

  Jul 27, 2026
  5.0
  Bethany went above and beyond for me. Great experience!!’
• JG

  John G.

  Jul 1, 2026
  1.0
  Supposed to open at 10 but staff let us wait outside for 10 minutes and after I knocked told us it opened at 11. A simple sign on the front would have prevented a group of people waiting.
• DA

  Daniela Antonecchia

  Jun 21, 2026
  5.0
  I visited Lululemon on 17 Ave and received excellent service from Eleni. She was friendly, attentive, and very helpful throughout my visit. Her professionalism and positive attitude made for a great shopping experience. Thank you, Eleni, for the outstanding customer service! To my next visit in Calgary !!!
• CB

  carol baldwin

  Jun 6, 2026
  1.0
  Purchased DEFINE HIGHRISE PANTS online. Advertised free alterations, hemming. They fit great except length needed an inch taken up. Called store, they yet to return message, was advised they wouldn’t do as it had a draw string on bottom. I said I don’t want it just cut and hem. They said I could go to Chinook (25 dollar uber each way) and they MAY or may not hem. That was ridiculous service. I ended up refunding pants as I’m so pissed at their lack of effort to resolve issue. I could have had them done at my local seamstress for 25 bucks, but the lack of interest by the store manager was infuriating. He was 10 feet away and sent his associate, Kate, who was very kind and sweet. Beyond disappointed in this store and lack of resolve to my issue. My whole family shops at Lulu and I remain unimpressed!!!

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