American Eagle

Reviews

• SS

  Silent Bite Society

  5 days ago
  5.0
  Here’s a polished version of your review: Kayla was amazing! We were having issues receiving the text to join the membership, but she was incredibly patient with us and made sure we got signed up successfully. We truly appreciate her outstanding customer service and kindness. Thank you so much, Kayla!
• SM

  Sara M

  5 days ago
  3.0
  Came to pick up my order I placed online in store evening of May 14th one of the sweaters I was unsure of since they didn’t have the material it was made of listed so I asked the girl (Asian with long jewelled nails) who initially helped me retrieve the order if I could return the sweater I was unsure of, she said I’m sorry we can only exchange if you’d like to look around. I let her know I already had and I would just like to return the item, when ordering it online it never said anything along the lines of final sale or exchange only and I even pulled up the confirmation email and purchase history on the app. I asked her if I could then just get a store credit and she said no sorry. After asking to speak with anyone else. The manager on duty came over I explained the situation and he was sincerely understanding and refunded me the item I no longer wanted.
• AP

  Amelia Pinto

  Apr 11, 2026
  5.0
  Amazing customer service from Brittney She helped my daughter to find the jeans she was looking for. We appreciate Her for helping us.
• SA

  Sarah Angel

  Mar 20, 2026
  5.0
  I was helped out by Brody today and absolutely adored him! So sweet, so helpful and so REAL. Love to see it ❤️
• DW

  Dana White

  Dec 24, 2025
  5.0
  Wonderful staff working open on Dec 24th! Big up to young female staff member who noticed someone lining up at the wrong spot at cashier and had them stand behind me instead. Cashier AY0364 was efficient and interested in my best interest with promos. Thx!

Frequently Asked Questions About American Eagle