ALO

Reviews

• KD

  Kathy Dai

  May 10, 2026
  1.0
  The leggings are okay. But there’s no service at all. Can just replace all the staff with self-checkout machines.
• MS

  Meyer S

  May 5, 2026
  2.0
  Nice enough clothes, very, very inattentive, unhelpful staff. The lady at the fitting room was very nice though. The extra star is for her…. Guess I should’ve read the reviews before I went.. 🙄
• CC

  CH

  Apr 26, 2026
  1.0
  Thought I’d give Alo a try.. let’s just say be very careful what you purchase from them in store or online, they have awful return policies, BUYER BEWARE. If you buy something online they will NOT allow you to return or exchange it in store. It MUST be returned online. There is a reason I’ve only ever purchased Lululemon, they stand by the products they sell consumers and don’t have whack return policies. You guys won’t last long up here. Pathetic.
• JJ

  JM

  Apr 3, 2026
  1.0
  Every time I’ve tried to go into this store, the customer service has been terrible. A particular employee( asian lady with a glasses) , who I encounter every time, everytime i ask for help, she gave you a smirk and looking down on you. I’ve noticed that she does to other customers too. During checkout, I reminded the male staff assisting me that I had been on the waitlist for a free tote bag last week. I noticed the female staff giving this bag to a customer who was spending much less than the required amount. Despite my name being on the waitlist , I never received a call back as promised when the tote bag was back in stock. I’ll give a ⭐️⭐️⭐️⭐️⭐️ to the male staff who helped me during check out , he did double check my name in their list📕✅ , FINALLY, he was able to give me one. For your information, Alo Chinook, please watch the staff and retrain them to be more professional esp that particular staff that looks down to customers.
• JJ

  Jessica Jimenez

  Apr 2, 2026
  1.0
  Clothing quality is crap. My sweatpants and sweatshirts started piling after the second wash. I followed instructions Thoroughly.

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