lululemon

Reviews

• JA

  Jason Armstrong

  Apr 3, 2026
  5.0
  My wife and I recently had the pleasure of shopping at Lululemon and the experience was exceptional, entirely thanks to Sawyer. From the moment we arrived, Sawyer delivered a level of service that is increasingly rare. Her professionalism, warmth, and attention to detail immediately stood out. She has an impressive command of the product line and was able to guide us with confidence, offering thoughtful and highly tailored recommendations that felt both precise and effortless. What truly distinguished the experience was her ability to understand exactly what we were looking for and elevate it. Every suggestion felt intentional and well considered. It never felt transactional. It felt curated. My wife and I both left genuinely impressed. This was not just great retail service. It was a refined and memorable experience. Sawyer represents the very best of what Lululemon can offer. Absolute top tier.
• CS

  Cynthia Sedun

  Feb 15, 2026
  5.0
  I shopped at the West Vancouver store today and the customer service was first rate, like years ago. I was helped by Alex, Alison and Nourain. All 3 women were extremely professional, resourceful and creative. Very impressive!
• LM

  Luke McKenzie

  Jan 23, 2026
  2.0
  I tried to get some pants exchanged because the seam ripped in the crotch. They made the process very difficult wanting documents for pants I bought over 2 years ago. I guess I will have good air flow down there on hot days now. Chip wouldn't have let this happen. No wonder the stock is in the toilet.
• FF

  Fariba Fouladiyanpour

  Jan 20, 2026
  5.0
  I would like to sincerely thank the Lululemon Park Royal team for their kindness and genuine support.
• ZS

  Zahra Sharghi

  Jan 13, 2026
  3.0
  I give 5/5 to products : design, cut, material…fantastic. But I give 1 to their online shopping services. Imagine you buy something online , you see “ package ready for shipment” , next day :” shipped “ then after a week it says “ Undeliverable “ ????? So I contacted customer service which of course is a computerized conversation , and all I heard was : “ oh , that product was sold out “ Ok, then how something that was NONEXISTENT in the first place was SHIPPED? And after one week UNDELIVERABLE??? Like the package dropped dead on the way to destination address? Come on guys!!!! I’ve always supported lululemon as being Canadian, BC based company, but this ?!!! Extremely disappointed.