Staff are always so nice working there :) very helpful! I work as a retail store manager and I’m always so impressed by the staff there.
JN
Jessica Ng
Jan 16, 2026
5.0
Thank you so much to Cathy at the Park Royal location. I came in with an Oh Snap! sweater that badly faded after a wash, and not only did she allow me to exchange it for something else, she took the time to go through the selection they had in store for my size. She was patient, kind, and attentive. Thank you so much! I'll be a returning customer :-)
AW
Andrea Watson
Dec 18, 2025
5.0
Wanted to hop on and give some major credit to s staff member at this location! I had some of the best customer service I've had in quite some time. I was helped by a lady by the name of Rachel. I cannot remember the last initial (I want to say R), but she was not the manager Rachel... She was a regular staff:)
This young lady helped me thoroughly from start to finish with some confusion I was having with an online order. I had done 3 orders, 2 on my account, one as a guest etc... I basically made a mess. She was so patient with me and soooo knowledgeable. I feel like i rarely get this level of service. I manage a business myself for over 10+ years and i would be honored to have a staff member like this at my business.
Thank you for all you time and help!
ZS
Zora svjetla
Nov 8, 2025
1.0
Generally love the store but the other day I was shopping and saw them fully search an employee before they left (checked bag and jacket and even made them open their water bottle to look inside). I understand security policies as I work in retail myself but have never seen this extreme of measures before. It makes me not want to shop if they don’t even trust their employees as much as they trust their customers. I understand it’s none of my business but it’s distasteful and disrespectful to their employees and their dignity and I don’t want to support that behaviour.
SJ
Serena Javaheri
Apr 1, 2025
5.0
our experience was amazing today at this location!:) Verona was extremely helpful and lovely. Thank you Verona.
What types of products does Aerie offer at its West Vancouver store?
Aerie offers intimates, apparel, activewear, swimwear, sleepwear, fragrance, and accessories, all designed to feel good and help you let the real you shine.
Where is Aerie located in West Vancouver?
Aerie is located at D120 731 Main Street inside the Park Royal Shopping Center in West Vancouver, BC, postal code V7T0A5.
What are the operating hours of Aerie in West Vancouver?
Aerie is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment methods are accepted at Aerie in West Vancouver?
Aerie accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Aerie's West Vancouver store?
You can contact Aerie at their main phone number: +1 778-508-7475.
Does Aerie have an online shopping option?
Yes, you can shop Aerie online at https://www.ae.com/us/en/c/aerie/cat4840006.
What are some popular nearby dining options near Aerie at Park Royal Shopping Center?
Near Aerie, you can enjoy dining at The Keg Steakhouse and Bar, Milestones Grill and Bar, Hello Nori Signature - Park Royal sushi restaurant, and Trattoria Italian Kitchen for Italian cuisine.
Which nearby stores could I visit for more fashion and apparel shopping around Aerie?
Nearby fashion and apparel stores include Kate Spade, Urban Outfitters, Michael Kors, Aritzia, Anthropologie, Levi's Store, ZARA, and Ardene, all located near Aerie in Park Royal Shopping Center.
Are there any beauty and wellness services near Aerie in Park Royal?
Yes, near Aerie are beauty and spa options such as Benefit Cosmetics Brow Bar, Hennessey Salon and Spa, Sephora, Charlotte Tilbury, and the Park Royal Eyecare center.
How can I reach Aerie if I’m visiting other attractions at Park Royal Shopping Center?
Since Aerie is located inside Park Royal Shopping Center, you can easily find it while exploring nearby popular stores and dining options like The Keg Steakhouse, Urban Outfitters, or Kate Spade within the same shopping center.
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