Michael Kors

Reviews

• MB

  Melisa Baradar

  5 days ago
  5.0
  The store manager was amazing. She is very helpful and kind. Definitely worth shopping here.
• NS

  neda sohrabzadeh

  Jan 25, 2026
  5.0
  Jamie at Pacific Centre was incredibly kind and helpful. She took the time to assist me and did a beautiful job with the gift wrapping. I truly appreciate her help and positive attitude. Highly recommended!
• HK

  Hooman Keyhan

  Dec 29, 2025
  1.0
  What a terrible costumer service After purchasing many items in years I tried to return two items in the past couple years and each time they came with an story not to I will never go to Michael Kors
• NB

  Noor El Baraqouni

  Dec 14, 2025
  1.0
  Terrible customer service!!! Came in with a gift I bought same day from another location, and asked to purchase a gift box because the other store had it sold out. She gives me a box and basically tells me to take it and do it myself, even after I asked her to package it for me, telling me she can tell me how it’s done, practically ignoring my request. Then she said it’s almost closing (was still 10 mins to close and store was completely empty) and when I said keep the box I’ll just go somewhere else, she said yeah you should do that, they can help you if you show them a receipt to prove you bought it now. No effort or customer service whatsoever!!! Even if it’s almost closing, the two representatives were just chatting among themselves in a completely empty store. Wouldn’t have hurt to help a customer out…
• MF

  maryam feizizadeh

  Nov 30, 2025
  5.0
  I had a great purchase experience at Michael Kors Pacific center with Niloofar. She was friendly and polite. She was so patient and professional and her customer service was excellent. Good luck Niloofar and thank you.