lululemon

4.2
257 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
701 W Georgia St, Vancouver, BC
V7Y 1G5, Canada

Hours

Reviews

4.2
257 reviews
5 stars
153
4 stars
55
3 stars
14
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, several reported rude or unprofessional behavior from certain employees.

Product Quality

Customers expressed dissatisfaction with product quality, citing issues such as pilling and defects, and noted a lack of support for exchanges and returns.

Store Experience

The shopping experience varied, with some customers enjoying efficient service and helpful staff, while others faced long wait times and poor service.

Staff Knowledge

There were instances of staff providing incorrect information regarding policies and product availability, leading to customer frustration.
  • DR
    Daniel Ross
    3 days ago
    5.0
    Too much LULU, not enough LEMON. 10/10.
  • JJ
    Jordan
    Dec 26, 2025
    5.0
    Franklin made my shopping experience quick and efficient on Boxing Day. Thank you!
  • ML
    Masha L
    Dec 17, 2025
    1.0
    I always purchase from Lululemon but I purchased a sports bra that didn’t fit me and I didn’t know that $60 was final sale or that you can’t get a refund for it. The manager rambat said he can’t do anything even tho I wasn’t aware of this and he wouldn’t do a one time exception. Very bad customer service and will probably reconsider being a customer.
  • MS
    Mel S
    Dec 13, 2025
    5.0
    The customer service was excellent; Majo helped me find a warm sweater to keep me cozy. She listened to what I needed and picked out a couple of pieces for me to try. It was a fantastic shopping experience with her assistance.
  • BL
    BEI LI
    Dec 7, 2025
    1.0
    On December 6, 2025 when I went to make an exchange at the Pacific Centre location, the educator who assisted me was very rude and displayed poor customer service. I understand she may be experiencing something in her personal life, but professionalism is still important while at work. Educator ID: 99994000212606 Register: 2

Frequently Asked Questions About lululemon

What are the opening hours of lululemon at Pacific Centre in Vancouver?

lululemon at Pacific Centre is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 11:00 to 19:00.

Where is lululemon located in Vancouver?

lululemon is located at 701 W Georgia St, Unit D067C, Vancouver, BC, V7Y 1G5, Canada.