lululemon

3.9
430 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
500 Canoe Pass Way, Vancouver, BC
V4M 4G8, Canada

Hours

Reviews

3.9
430 reviews
5 stars
200
4 stars
90
3 stars
64
2 stars
30
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Yvette, Alisha, and Maddie for their exceptional service.

Outlet Experience

As an outlet store, the inventory can be hit or miss, with some customers noting great deals while others expressed disappointment in the limited selection and frequent stockouts of common sizes.

Staff Knowledge

While some staff were commended for their product knowledge and assistance, there were also reports of unhelpful or rude interactions, indicating inconsistency in staff training.

Store Conditions

The store was described as overcrowded and disorganized, which detracted from the shopping experience for some customers.

Return Policy

Customers expressed frustration over the strict final sale policy, with many feeling that they were not adequately informed about the lack of exchange or return options.
  • VL
    Vivian L
    2 days ago
    2.0
    I visited this Lululemon and purchased four items. The sales associate and the fitting room staff were all very friendly. However, when I proceeded to check out, something concerning happened. The cashier scanned the four items I selected. Then she bent down, moved her hand quickly across the scanner, and I immediately heard a beep. A fifth item that I did not pick appeared on the payment screen. I asked her right away what it was, since I only had four items. She responded, “I don’t know. Fortunately you noticed it,” and then removed the item from the transaction. I’m posting this review to remind other customers to double-check their screens during checkout. It’s important to be aware of what is being scanned before paying.
  • SB
    Sheldon Baerg
    5 days ago
    5.0
    The staff were extremely helpful and kind. It is a smaller store for the amount of clothes they have, so I would suggest that you pick your time to go or just know there might be lines for trying on clothes. The prices are great. I am part of the Sweat Collective, and while I don't get to use my discount here, it doesn't matter as the price point is "better". While they do not have all the stock you might want, this store is worth it, because the staff make it great.
  • AS
    Aarushi Sharma
    Oct 17, 2025
    5.0
    I had the nicest experience at this Lululemon thanks to Maddie and her colleague Jess! I mentioned I was shopping for a Disney World trip, and Maddie was such a sweetheart, she went out of her way to find the exact jacket I’d been looking for and was genuinely so excited about it too. Both she and Jess were so kind and welcoming, and their thoughtfulness honestly made my day. It was such a lovely surprise and one of those little moments that really stick with you. The kind gesture really made my day. Thank you both for being so wonderful! 🩷
  • JK
    Jac K
    Oct 6, 2025
    5.0
    We were just going to look but ended up trying on lots of things (and buying) because the prices were very good… but actually the service was even greater! Thank you to everyone there, and special mention to Sandy, Sam and Prince for making us feel special and seen. Besides work-out clothes for the adults and teenagers, we also got the knapsack for the little one 😊
  • SD
    Savoy Davis
    Oct 6, 2025
    5.0
    Had a great experience at this outlet location! It was my first time in the store and I didn’t know my size, and Prabh helped me find my size, in the most respectful way possible! Sometimes, it feels like some retail workers can be condescending about sizing and people tend to be ashamed, but I didn’t feel any of that with her. I was very comfortable sharing what fit me best and she seemed genuinly happy to help me. She also led me to the fitting room, where she constantly checked in with me and asked to see how I was feeling in the outfits she styled for me. I really appreciated how she gave me her honest opinion on how something fit while also complimenting how another suited me so well. I wasn’t having a really great day, but her positivity was really refreshing to see! I left the store happy and with new clothes, will definently be back again.

Frequently Asked Questions About lululemon

What are the store hours for lululemon at Tsawwassen Mills?

lululemon Tsawwassen Mills is open Monday to Tuesday from 10:00 to 19:00, Wednesday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.

Does lululemon Tsawwassen Mills offer in-store pickup services?

Yes, lululemon Tsawwassen Mills provides in-store pickup service for online orders.