lululemon

4.1
791 reviews
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Business Details

970 Robson Street, Vancouver, BC
V6Z 2E7, Canada
(604) 330-8678
https://shop.lululemon.com/en-ca/stores/ca/vancouver/robson
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About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
970 Robson Street, Vancouver, BC
V6Z 2E7, Canada

Hours

Reviews

4.1
791 reviews
5 stars
486
4 stars
141
3 stars
50
2 stars
22
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.

Product Quality

Many customers express disappointment in the declining quality of products, citing issues with durability and consistency.

Store Experience

The shopping environment is generally described as friendly and welcoming, though some locations have been criticized for poor organization and service.

Return Policy

Customers are frustrated with the return policy, particularly regarding exchanges and the handling of gift cards.

Staff Knowledge

While some staff are noted for their helpfulness and product knowledge, others have been criticized for lack of assistance.
  • SM
    Syed Enayet Morshed
    Jan 4, 2026
    5.0
    Lulu Lemon 🍋 is a a really good active brand for women in the athletic department and just every day general wear. Although I must say that I defend Chip Wilson Collections because he is the owner and the maker of this company but also stuff being sold should go his way as he is the rightful person of Ownership. His collections were truly the best and also the most comfortable in Canada. I believe his products should be back on the shelves because from a female perspective his products were attractive, appealing and comfortable for woman who can actively move everyday.
  • WW
    Wonder28
    Dec 31, 2025
    3.0
    I love ❤️ Chip Wilson’s collections because for a female because you can wear comfortable active wear pants that are loose, good material and made for the right purpose. As a customer at least you can find a good decent pair of pants….. Also his collections for fun, colorful, and eye 👁️ capturing. You feel good and look good.
  • GC
    Georgia Chausse
    Dec 30, 2025
    5.0
    Bella! Thank you for your help You were so sweet and helped me find some super comfy shoes!! You’re the best!! Go Canucks :)
  • KS
    k simpson
    Dec 16, 2025
    1.0
    Terrible customer service, this company doesn't care about its customers at all. My sister walked here during a torrential downpour to make a return, and they don't do returns or exchanges even though it says so on the website? Makes no sense. Condescending and rude. Wish I could support this company as a Vancouver local but will never shop at Lululemon again. This place must be funded by tourists
  • AS
    Amin Sameni
    Dec 16, 2025
    3.0
    Wide selection of athletic apparel and accessories. Staff are knowledgeable and helpful. Store is well-organized and easy to navigate.
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Frequently Asked Questions About lululemon

What type of products does lululemon on Robson Street offer?

lululemon offers technical athletic apparel for yoga, dancing, running, and other fitness activities for both men and women.

Where is lululemon located in Vancouver?

lululemon is located at 970 Robson Street, Vancouver, BC, V6Z 2E7, Canada.