kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 701 West Georgia Street, Vancouver, BC V7Y 1G5, or contact us at (604) 699-9106.
Does the Pacific Centre location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Pacific Centre location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Pacific Centre location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Pacific Centre location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade in Pacific Centre?
Kate Spade offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all designed to inject chic, polished ease into your everyday style.
What are the store hours for Kate Spade at Pacific Centre?
The store is open Monday and Tuesday from 10:00 AM to 7:00 PM, Wednesday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM, with special holiday hours on select dates.
How do I pick up my Buy Online Pickup In Store (BOPIS) order at Kate Spade Pacific Centre?
You will receive an email when your order is ready, usually within three hours. Bring your order confirmation and a valid ID to the store and notify an associate to pick up your order at the checkout counter. The store holds orders for up to 48 hours, and extensions can be requested.
Can I return or exchange items purchased online at Kate Spade Pacific Centre?
Yes, items bought on Katespade.com can be returned or exchanged at the Pacific Centre location, excluding airport and department stores.
Does Kate Spade Pacific Centre accept Klarna as a payment method in store?
Yes, you can use Klarna digital credit card via Apple Pay or Google Pay for contactless payments at the store.
Are price adjustments available at the Kate Spade Pacific Centre store?
Items purchased at full price and still in stock can be adjusted once within 7 days if marked down, excluding final sale items or those bought with discounts. Bring your receipt to the store within 7 days to request an adjustment.
What nearby stores can I visit along with Kate Spade at Pacific Centre?
Nearby stores include Banana Republic, Victoria's Secret, Michael Kors, Garage, and BonLook, offering a variety of clothing, accessories, lingerie, shoes, and sunglasses for an enhanced shopping experience.
How can nearby entertainment services like Canadian DJ Inc enhance my visit to Kate Spade?
If you're planning an event or celebration, nearby Canadian DJ Inc provides professional DJ services, making it convenient to coordinate your fashion and entertainment needs in one area.
Are there any nearby professional services close to Kate Spade at Pacific Centre that customers might find useful?
Yes, nearby services include engineering services like Little P.Eng., and employment agencies such as IMM Recruitment, which may assist with various professional needs.
What is the address and contact number for Kate Spade at Pacific Centre?
Kate Spade is located at 701 West Georgia Street, Vancouver, BC V7Y 1G5. You can contact the store at (604) 699-9106.