Business Details
About
Department StoreCosmetics StoreMen's Clothing StoreWomen's Clothing StoreFashion Accessories Store
Holt Renfrew is Canada’s fashion and lifestyle retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of extraordinary products that inspire our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create joy in doing so.
Location
Holt Renfrew | Canada’s Designer Fashion, Beauty & Lifestyle Retailer
737 Dunsmuir Street, Vancouver, BC
V7Y 1E4, Canada
Hours
Frequently Asked Questions About Holt Renfrew | Canada’s Designer Fashion, Beauty & Lifestyle Retailer
How can I shop safely and easily in the store?
We’ve tailored our shopping experiences so you can shop confidently your way with Holts, whether that’s in-store or from the comfort of your home. We have also put additional measures in place to provide you with a safe shopping environment in all of our stores.
Which stores offer holtrenfrew.com pick-up?
holtrenfrew.com pick-up is currently available at all Holt Renfrew locations.
Where in the store do I pickup my order?
To pick up your holtrenfrew.com order, visit the pick up counter noted in your email notification.
Can I try on my holtrenfrew.com order upon pick-up?
You are welcome to try on your items when you arrive at the store.
Can I return my holtrenfrew.com pick-up order after pick-up?
All holtrenfrew.com Pick Up orders can be returned at any of our Holt Renfrew locations, in accordance with our Return Policy. Your order number and pick up confirmation will be required to process the return. Refunds will be made onto the original method of payment.
Can I send someone else to pickup my online order?
If you or your designated pick up person cannot collect your holtrenfrew.com order, please contact our Customer Care team.
When will my pick-up order be ready?
Orders placed before 12 PM local time of the pick up location will be ready the same day. Orders placed after 12 PM, or days when the store is closed, will be ready for pick up by the next business day. You will receive an email notification once your order is ready.
How long do I have to pick-up my order?
holtrenfrew.com orders will be kept for 7 days from the date the order is ready for pick up. Orders not picked up within 7 days will be returned and refunded to the original method of payment.
What safety measures has Holt Renfrew implemented for in-store shopping?
Holt Renfrew has tailored shopping experiences to allow confident shopping either in-store or from home, with additional measures for a safe environment in all stores.
Can I pick up my online order at Holt Renfrew stores?
Yes, holtrenfrew.com pick-up is available at all Holt Renfrew locations.
Where do I go to pick up my holtrenfrew.com order in-store?
Visit the pick up counter noted in your order email notification to collect your items.
Am I able to try on items when picking up my online order?
Yes, you are welcome to try on your items when you arrive at the store.
Can I return my holtrenfrew.com pick-up order after collecting it?
Yes, all pick-up orders can be returned at any Holt Renfrew location as per the Return Policy, with refund to original payment.
What are the store hours for Holt Renfrew in Vancouver?
The store is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday until 21:00, Saturday until 20:00, and Sunday from 11:00 to 19:00.
What payment methods does Holt Renfrew accept?
Holt Renfrew accepts American Express, cash, check, MasterCard, and Visa.
What types of products and services does Holt Renfrew offer?
Holt Renfrew offers designer fashion, beauty products, lifestyle items, and personal service experiences that include men's and women's clothing, cosmetics, and fashion accessories.
Are there any luxury boutiques near Holt Renfrew for complementary shopping?
Yes, nearby luxury boutiques include Louis Vuitton Holt Renfrew Vancouver, Brunello Cucinelli, Christian Louboutin, Chanel, Balenciaga, Tiffany & Co., Gucci, Burberry, and Valentino, enhancing your designer shopping experience.
What dining options are available near Holt Renfrew in Vancouver?
Nearby dining options include Holts Café for contemporary Canadian cuisine, Ladurée bakery, Cafe Crepe, Urban Sushi, and Vina Vietnamese Gourmet, perfect for meals before or after shopping.
Is there public transit conveniently located near Holt Renfrew?
Yes, Bus Stop 50526 serving routes 4,6,7,10,14,16, and 50 is nearby, providing easy access to Holt Renfrew by public transport.