Helly Hansen Vancouver

4.2
30 reviews

About

Clothing Store

Location

Helly Hansen Vancouver
2231 West 4th Avenue, Vancouver, BC
V6K 1N9, Canada

Hours

Reviews

4.2
30 reviews
5 stars
22
4 stars
0
3 stars
2
2 stars
3
1 star
3
  • RC
    Rafael Castanha
    Dec 18, 2025
    5.0
    Got the best rain jacket. Staff was super helpful
  • TJ
    Tee Jay
    Dec 16, 2025
    1.0
    Incompetent employee told me there is an item available and they would hold it for me and I came all the way out from North Vancouver to the store for them to tell me there is nothing. Pretty disappointed as I was trying to complete my raingear set as my pants wore out. They even told me they were holding it in my name
  • JP
    JT PC
    Dec 6, 2025
    5.0
    I didn't end up buying anything, but was there trying to find a winter jacket after looking at some options online. The store is really clean and they have great customer service. I was helped by a guy with salt and pepper hair who directed me to a few options after telling him what I was looking for. He was helpful and seemed to know the products. The other staff there seem pretty chill but at the same time attentive and happy to help. I would totally recommend this location.
  • JG
    Justin Graham
    Nov 29, 2025
    3.0
    I was hopeful for education on products from the staff at the store... however I was left to my own devices to look up via QR code. I left without purchasing as a result.
  • TM
    Thomas Murphy
    Nov 11, 2025
    1.0
    Went to buy the Helly Hansen Stockholm backpack for use as a personal item for traveling. I used it for the first time and the advertised dimensions were slightly different and it didnt qualify as personal item. I brought it in for an exchange as the receipt said it was 30 day return and online said it was hassle free exchanges if you are unsatisfied. I brought it in and they said since I used it once I couldnt return it. They referenced there was a sparkle on the outside (which was easily wiped off in front of the store). I said I was ok with a restock fee or an exchange for a smaller bag and they said no. They declined any form of exchange or return. I told them they lost a customer. I was going to buy a new jacket that day as well. I only asked to follow the return policy that was on the website and the receipt.

Frequently Asked Questions About Helly Hansen Vancouver

What are the operating hours of Helly Hansen Vancouver on weekdays?

Helly Hansen Vancouver is open from 10:00 AM to 7:00 PM Monday through Friday.

Is Helly Hansen Vancouver open on weekends?

Yes, it is open Saturdays from 10:00 AM to 7:00 PM and Sundays from 11:00 AM to 6:00 PM.