I recently purchased a handbag from Fendi, and Clare provided exceptional service from start to finish. She patiently explained everything, helped me explore the best options, and ultimately chose the perfect bag for me. Her knowledge, professionalism, and attention to detail made the whole experience enjoyable and stress-free. I’m extremely happy with my purchase and truly appreciate Clare and the wonderful staff at this store. Thank you, Clare!
DD
Darren Deol
Jul 17, 2025
1.0
Been dealing with this company for a month now. They can’t seem to find my package. I ordered a belt for a special occasion on (June 16 )that was a week away (June 20) . 5 weeks in and I still don’t have a belt or a refund. Today is July 17. Horrible Cx service from the company and unable to get any resolution. Do not recommend
CA
Cody Aginas
Jan 8, 2025
1.0
I had an extremely disappointing experience at the Fendi store. Upon entering, one staff member was kind and professional, but the other claiming to be a director, was shockingly rude and abrasive. When I attempted to explain why I wanted to return an item, I was repeatedly cut off, disrespected, and even insulted. The rude director of Indian decent not only refused to listen to my concerns about the defective product, but made derogatory comments, including racially insensitive remarks, and showed zero interest in resolving the issue or contacting corporate as requested.
At one point, both staff members left me alone in the store, and upon their return, it was clear they had no intention of helping me. I overheard the "director" make a derogatory comment about me, knowing I am Indigenous.
This was not only unprofessional but deeply upsetting. I expect much better from a luxury brand like Fendi.
WR
Will Reiher
Jul 17, 2021
5.0
Good experience shopping here today. They have a very tight team and are prepared to go above and beyond.
BD
Brenda Dzalto
Jan 3, 2021
5.0
Received excellent service from beginning to end with Sing and her team . They truly made my experience memorable . All my questions were answered, and they were extremely patient and knowledgeable. Very happy . Thank you
Frequently Asked Questions About Fendi Vancouver Holt Renfrew
What kind of products does Fendi Vancouver Holt Renfrew offer?
Fendi Vancouver Holt Renfrew offers Roman luxury heritage products including women's and men's bags, ready-to-wear clothing, shoes, accessories, and more, emphasizing excellent craftsmanship and timeless style.
Where is Fendi Vancouver Holt Renfrew located?
It is located at 737 Dunsmuir Street, Vancouver, BC, V7Y 1E4, Canada.
What are the store hours for Fendi Vancouver Holt Renfrew?
The store is open Monday to Wednesday, Friday, and Saturday from 11:00 to 19:00, Thursday from 10:00 to 17:00, and Sunday from 12:00 to 19:00.
Is it possible to book an appointment at Fendi Vancouver Holt Renfrew?
Yes, customers can book an appointment through the provided booking link on the Fendi website.
How can I contact Fendi Vancouver Holt Renfrew?
You can contact the store by phone at +1 778-200-5022 or visit their website at https://www.fendi.com/ii-en/store-locator/canada/737-dunsmuir-street.
What categories of stores is Fendi Vancouver Holt Renfrew classified under?
It is classified as a leather goods store, shoe store, clothing store, fashion accessories store, and watch store.
Are there other luxury stores nearby Fendi Vancouver Holt Renfrew?
Yes, nearby luxury stores include Valentino and Delvaux, which offer clothing, boutiques, and fashion accessories, providing customers with additional high-end shopping options in the area.
How can I plan my visit using nearby transit or attractions?
Since Fendi Vancouver Holt Renfrew is located in downtown Vancouver on Dunsmuir Street, customers can conveniently access it by nearby public transit and explore other nearby luxury boutiques like Valentino and Delvaux before or after shopping.
What makes Fendi Vancouver Holt Renfrew stand out among other stores in the vicinity?
Fendi is a Roman luxury heritage brand known for its excellent craftsmanship, creativity, and timeless style, distinguishing it from other nearby boutiques.
Where can I find Fendi Vancouver Holt Renfrew’s official social media page?
You can visit their Facebook page at https://www.facebook.com/396547831177213 under the name 'Fendi'.