I highly recommend JoJo to anyone looking for an outstanding SA. I have been her client for almost 2 years now ever since I moved back, and she is so helpful and the sweetest person ever. She is professional and always client-centric. Really good customer service at this location is one the main reason I choose Holts location over the hotel one!
SS
sophia
Nov 3, 2025
2.0
I recently purchased a pink Dior Wallet on Chain at this location on Friday (just three days ago). I wore it once for about an hour yesterday, and unfortunately, the back of the bag has already stained from the dye of my jeans. While I acknowledge this was my mistake, I was disappointed that no sales associate at the time of purchase mentioned the potential for this kind of damage, especially given how new the bag is.
I returned to the store to seek advice on how to address the issue, but was told by one of the sales associates (Fiona Wang) that repairing it would cost $300 with no guarantees of success. When I expressed my concern, she responded dismissively, saying it was "common sense for everyone” which I found unprofessional and frustrating. While her colleagues were courteous, I was taken aback by Fiona’s lack of empathy or professionalism.
This experience has left a negative impression, considering that Dior is where I bought many of my first designer pieces—I am deeply disappointed. I will be taking my business elsewhere from now on.
SW
Simon Wong
Jul 17, 2025
5.0
I had such a great experience with Vanessa at the Dior Vancouver boutique. I’d been trying to track down a very specific bag for my wife’s anniversary gift and couldn’t get through to anyone in Toronto—but Vanessa picked up right away and went above and beyond.
She understood exactly what I was looking for, confirmed the details with me over text, and made the whole process easy and stress-free. That kind of thoughtful, prompt service really stands out and makes all the difference.
Thanks again, Vanessa—you made this anniversary surprise possible, and it’s the kind of experience that builds real loyalty to the brand.
What products does the DIOR boutique in Vancouver offer?
DIOR Vancouver offers Women's and Men's Ready-to-wear, Leather Goods, Accessories, Shoes, and Fine Jewellery.
Where is the DIOR boutique located in Vancouver?
It is located at 737 Dunsmuir Street, inside Holt Renfrew, Pacific Center, Vancouver, BC, V7Y 1E4, Canada.
What are the DIOR Vancouver store hours?
The store is open Monday to Wednesday 10:00-19:00, Thursday to Friday 10:00-21:00, Saturday 10:00-20:00, and Sunday 11:00-19:00.
Does DIOR Vancouver offer in-store pickup and delivery services?
Yes, DIOR Vancouver provides both in-store pickup and delivery options.
Which payment methods are accepted at DIOR Vancouver?
They accept American Express, Mastercard, Visa, PayPal, and Check.
Can I book a personalized appointment at DIOR Vancouver?
Yes, DIOR Vancouver offers personalized advice and allows customers to book appointments.
Does DIOR Vancouver have wheelchair accessible entrance and parking?
Yes, DIOR Vancouver has both a wheelchair accessible entrance and wheelchair accessible parking.
Which nearby boutiques can I visit while at the DIOR store?
Nearby, you can visit Valentino, a women's clothing boutique, which offers complementary luxury fashion options.
Are there other fashion accessory stores close to DIOR Vancouver?
Yes, Delvaux, a fashion accessories and clothing store, is located nearby and worth exploring during your visit.
How can nearby stores like Valentino and Delvaux complement my shopping experience at DIOR Vancouver?
Visiting Valentino and Delvaux near DIOR allows customers to explore a wider selection of high-end women's clothing and fashion accessories, enhancing their luxury shopping experience in the area.