Your DIOR boutique at Vancouver selling Women's Ready-to-wear, Men's Ready-to-wear and Leathers Goods with Accessories, as well Fine Jewellery & Watches
Ordered several items and 1 was missing from the package. Customer service never responded after 3 attempts so I had to file a PayPal chargeback and a consumer protection report. I may have to file a police report as well. Really bad customer service, would not recommend ordering from them ever.
AS
Ali Shamkhali
Oct 15, 2025
5.0
I had an amazing experience! The girl who helped me was so friendly, professional, and patient while I was choosing. She really knew the products and helped me find the perfect pair that suits me perfectly. Great customer service and a beautiful store — I’ll definitely come back again!
AA
Abdul Aleem
Aug 30, 2025
5.0
Awesome experience and did my shopping
WW
WIR
Aug 25, 2025
1.0
I had a terrible customer experience with the girl called Manbi. At first she seemed friendly but quickly got annoyed even though I was just asking reasonable questions. I was set on a specific bag and asked if they had a new one. She said yes but the one she brought out had marks on it and a large dent - not sure if she just lacks attention to detail or pretended not to see it. Anyway, then I asked if she had another one, and in a different color so that I could compare, that’s when she got all dismissive. She didn’t bother checking or even offer other stores as an option, just stated that none of them would meet my high standards. Excuse me? I’m paying almost $10k for a bag, how is it asking too much to want one in perfect condition? No one wants to drop a bunch of money on a flawed bag. I told her I was serious about the bag but she just shut me down, obviously she lost patience because I wasn’t a “quick sale”. That’s fine, there are a lot of other brands out there, who actually care about their customers and the quality of their products. This really put me off and I will not be purchasing from this brand anymore as it was far from a “luxury” experience!
MT
Manj T
Jul 18, 2025
5.0
Absolutely love this location! Manbi is the best SA! She’s so sweet and polite. If she’s not available she makes sure another SA helps me. Great customer service!
What types of products does the DIOR boutique in Vancouver offer?
The DIOR boutique offers Women's Ready-to-wear, Men's Ready-to-wear, Leather Goods with Accessories, Fine Jewellery, Timepieces, Shoes, Dior Maison, and more.
What are the operating hours for the DIOR boutique in Vancouver?
The boutique is open Monday to Saturday from 11:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM. On holidays like November 11, it operates from 12:00 PM to 6:00 PM.
Where is the DIOR boutique located in Vancouver?
It is located at 900 West Georgia Street inside The Fairmont Hotel Vancouver, Vancouver, BC, V6C 2W6.
Does DIOR Vancouver offer in-store pickup and delivery services?
Yes, DIOR Vancouver provides both in-store pickup and delivery services for customers.
What payment methods are accepted at the DIOR boutique?
The boutique accepts American Express, Cash, Mastercard, PayPal, and Visa.
Which languages are supported by the DIOR boutique in Vancouver?
The boutique supports English and French languages.
Can customers book appointments or get personalized advice at DIOR Vancouver?
Yes, DIOR Vancouver offers personalized advice and the option to book an appointment.
What online resources are available to learn more about DIOR's fashion offerings?
You can discover more on DIOR by visiting their fashion page at https://www.dior.com/en_int/fashion.
What nearby luxury fashion stores can I visit around DIOR Vancouver?
Gucci, a renowned women's clothing and fashion accessories store, is located near DIOR Vancouver. Customers can explore both boutiques for a comprehensive luxury shopping experience.
Are there any health and medical services near DIOR Vancouver?
Yes, Teryn Buna Physio, offering physical therapy and health services, is located nearby. Customers interested in wellness can visit this facility before or after shopping at DIOR.