CHANEL

Reviews

• KY

  Kay Y

  Feb 2, 2026
  1.0
  Extremely unprofessional and unwelcoming. Arrogant, dismissive staff behaviour that does not align with the standards of a luxury brand.
• CL

  C L

  Jan 27, 2026
  5.0
  Imagine my excitement to see a Chanel in the mall. Has been dreaming to get my hands on a hobo but could never find a perfect piece. There was a long queue to go into the store. Spent a long time waiting but the most frustrating was seeing people who arrived later welcomed into the store without explanation to us queueing folks. After what seems like forever, we were finally ushered in by a Filipino saleslady. By then my hype had dropped to nil, my daughters tired and cranky and it didn't help that the store was so crowded. We almost turned to leave but the friendly saleslady, her name was Laiza, sensed our low energy level immediately offered seats then brought the newest designs. She was a breath of fresh air, call it salesman's intuition - the items she selected were eye-catching and the best part, she was so quick. When we complimented her, she mentioned that she once worked in Singapore, wow! I did get a hobo in the end which was the one available locally that I never thought I would get. Even my two daughters enjoyed chatting with Laiza and we made off with some great local tips. Although the initial experience left a bad taste, Laiza's wonderful energy and attention to detail made a huge difference to the day. Would highly recommend her if you are in town looking for a Chanel.
• JC

  John Cheeks

  Dec 15, 2025
  1.0
  Bring beer 🍺🤙 No beer served here
• DH

  Dayan Habibi

  Nov 30, 2025
  1.0
  Extremely disappointing service from the girl in the sunglasses section ! Very rude behavior.
• AZ

  azadeh zamani

  Nov 15, 2025
  5.0
  Narges was really friendly and helpful, had the best experience in Chanel. Thank you

Frequently Asked Questions About CHANEL