About
Jewelry StoreFashion Accessories StoreJewelerDiamondsPerfume StoreGift Shop
Founded in 1847 in Paris, Cartier stands as one of the world’s most esteemed and respected Maisons in the luxury industry. Today, the Maison is renowned worldwide for its jewelry creations and watches, perfumes and exceptional accessories - symbols of fine craftsmanship and elegance, quality and excellence.
Location
Hours
Reviews
3.6
320 reviews
5 stars
188
4 stars
25
3 stars
7
2 stars4
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising exceptional service from specific associates like Dara and Aida, while others reported rude and dismissive behavior from staff.
Professionalism
While some customers highlighted the professionalism and knowledge of certain associates, others criticized the lack of professionalism and attentiveness from staff, leading to uncomfortable shopping experiences.
Customer Experience
Many customers expressed disappointment with their overall experience, citing issues such as unwelcoming attitudes, poor follow-up on purchases, and inadequate handling of customer concerns.
Product Knowledge
There were mixed reviews regarding staff product knowledge, with some customers appreciating the expertise of certain associates, while others felt staff were uninformed or unhelpful.
Store Atmosphere
The store atmosphere received positive remarks for being welcoming and elegant, but some customers felt uncomfortable due to the behavior of staff, which detracted from the luxury experience.
- DTDr. TNov 12, 20253.0I purchased a watch for my wife, but there is a big difference in the customer service between here and what I have experienced in Las Vegas. The customer service here is poor. They are not rude or anything, but not well trained given that the customer is in there to spend thousands of dollars. You would expect a top level customer service.
- WWWinsonNov 11, 20251.0I hate this place. I love Cartier as a brand but I don’t like their staffs choice at this store. Terrible service! everybody there thinks they are better than others. But yo its just a sales job chill out lol be nice and respect your customers plzzzzz smh
- DDderek van dassenOct 25, 20255.0Very professional.
- YYYan YOct 18, 20251.0DO NOT buy anything from this store. The staffs are very irresponsible, especially a lady named Dara. She is extremely irresponsible — after you make a purchase from her, her attitude completely changes, and then she disappears and becomes impossible to reach. 👎
- NBNasra BajwaOct 13, 20254.0Excellent service
Frequently Asked Questions About Cartier
What is the address of Cartier in Vancouver?
Cartier is located at 751 Burrard Street, Vancouver, BC, V6Z 2V6, Canada.
What types of products does Cartier offer?
Cartier offers luxury jewelry creations, watches, perfumes, and exceptional accessories known for fine craftsmanship and elegance.
What are Cartier's opening hours?
Cartier is open from 10:00 AM to 6:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Is Cartier closed on any upcoming holidays?
Yes, Cartier is closed on holidays including November 11, 2025, December 25, 2025, January 1, 2026, and February 16, 2026.
How can I contact Cartier by phone?
You can reach Cartier by phone at +1 604-683-6878.
Does Cartier have an online store?
Yes, you can shop Cartier online by visiting http://www.cartier.com.
Where can I find Cartier's social media pages?
Cartier is on Facebook at https://www.facebook.com/cartier and on Twitter with the handle @cartier.
What nearby places can I visit after shopping at Cartier?
You can visit the Kaplan Vancouver IELTS Test Centre nearby if you are interested in language education or testing services.
Is there a cannabis dispensary near Cartier?
Yes, Genesis Cannabis Solutions, a cannabis dispensary and retail store, is located nearby Cartier.
How can nearby places enhance my visit to Cartier?
Nearby locations like Genesis Cannabis Solutions offer retail and health services, while Kaplan Vancouver IELTS Test Centre provides educational opportunities, making your visit more convenient and enjoyable.