Canada Goose Vancouver

3.8
354 reviews

About

Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksNot available

Location

Canada Goose Vancouver
701 W Georgia St, Vancouver, BC
V7Y 1G5, Canada

Hours

Reviews

3.8
354 reviews
5 stars
215
4 stars
30
3 stars
9
2 stars
15
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences varied significantly; while many customers praised the staff for being friendly, knowledgeable, and helpful, others reported rude or dismissive behavior.

Product Quality

Feedback on product quality was mixed; some customers appreciated the warmth and comfort of the jackets, while others criticized the quality and durability, citing issues like down leakage and inadequate warmth.

Shopping Experience

Many customers enjoyed their shopping experience, highlighting the welcoming atmosphere and attentive staff, although some reported long wait times and crowded conditions.

Returns and Warranty Issues

Several customers expressed frustration with the returns process and warranty claims, feeling that the service did not meet expectations for a premium brand.

Staff Knowledge

While many reviews praised staff for their product knowledge and ability to assist customers in finding the right items, there were instances where customers felt ignored or inadequately assisted.
  • RD
    Rob DS
    5 days ago
    5.0
    Shiya did a great job! She had me try on 4 or 5 jackets before I decided which model/style was best for me, the last one! Thanks!!!
  • JH
    Jeremiah Hunter
    6 days ago
    5.0
    I've come here twice, twelve months apart. Incredibly helpful staff. They can ship around the country (very helpful on saving sales tax). Service is immediate and they're all very knowledgeable.
  • EE
    Eric
    6 days ago
    5.0
    Carmen was wonderful. She was professional and was able to help me select a jacket to my liking. I disliked the initial jacket (lodge hoody) I bought and I brought it in for an exchange. She was able to get the exchanged processed instantly and took me around to see what other jackets suited my needs. She knew what I liked and had a great attitude, not once did she get annoyed that I kept requesting for different sizes/colours to try on. Overall, amazing service and I will be back if I need another jacket.
  • YY
    Y
    Nov 3, 2025
    5.0
    I can’t say nice enough things about the team at this location. A big thank you to Sophia, Christine, and Layton for taking such great care of us. They pulled products we didn’t think to see but fell in love with, brought up products from their warehouse downstairs, and modeled jackets for sizing we were purchasing as gifts. 10/10 shopping experience.
  • QB
    Qrysi Bright
    Oct 31, 2025
    1.0
    The employees are snobby. I know the prices, but I went in to check the quality and sizing before I made a purchase. As I was browsing the store, the workers were whispering about how I couldnt afford to shop there so I left. That was my first and only impression of the company. Id rather spend my money someplace that doesnt insult their customers

Frequently Asked Questions About Canada Goose Vancouver

What are the regular opening hours of Canada Goose Vancouver?

Canada Goose Vancouver is open from 10 AM to 7 PM Monday to Wednesday, 10 AM to 9 PM on Thursday and Friday, 10 AM to 8 PM on Saturday, and 11 AM to 7 PM on Sunday.

Does Canada Goose Vancouver offer virtual or in-store appointment hours?

Yes, virtual and in-store appointments are available Monday to Thursday from 11 AM to 4 PM.