Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Shiya, Leighton, and Emily for their exceptional service.
Product Quality
While some customers appreciated the quality of the jackets, others expressed disappointment with the warmth and durability, citing issues like down leakage and inadequate warmth for the price.
Mixed Experiences
Feedback varied significantly, with some customers reporting outstanding experiences while others faced rude or inattentive service, leading to frustration and disappointment.
Store Environment
The store was generally described as welcoming and well-organized, although some customers noted that it could get crowded and that staff sometimes appeared disengaged.
Warranty Issues
Several customers expressed dissatisfaction with the warranty service, feeling that the company did not honor their commitments or adequately address product defects.
WM
Westie Masks
6 days ago
5.0
Thank you Sylvia, Beverly and the entire team at the downtown CG location. Efficient, kind, and knowledgeable. They were so patient with me because I am such an indecisive person. I ended up purchasing the Shelbourne Parka in black. So warm and light weight! Love.
AA
Aigerim
Dec 5, 2025
5.0
Sophie is absolutely incredible. She welcomed us like I was the main character of the day, not just appointment number 17B in her schedule. She listens, she actually understands, and she somehow finds a solution for every possible problem - including the ones I didn’t even know I had until she solved them.
Her energy is authentic, friendly, and 100% “I’ve got you.” If service excellence were an Olympic sport, Sophie would already have several gold medals and a documentary.
I left feeling both relieved and weirdly proud of us as a collaborative problem-solving team. The world needs more Sophies — but since cloning isn’t legal yet, I’ll just tell everyone to book with her.
Highly recommend. 11/10. Would solve problems with Sophie again.
AT
Anna Tham
Nov 28, 2025
4.0
Decided to buy this brand before leaving BC since sales tax is less than quebec and Ontario and the currency exchange rates were in my favour.
SV
Sahib Virk
Nov 27, 2025
5.0
Sofia is really cheering, kind and has a great sense of humour. I really recommend ask for her when you are shopping there 😊
EE
Eric
Nov 18, 2025
5.0
Carmen was wonderful. She was professional and was able to help me select a jacket to my liking. I disliked the initial jacket (lodge hoody) I bought and I brought it in for an exchange. She was able to get the exchanged processed instantly and took me around to see what other jackets suited my needs. She knew what I liked and had a great attitude, not once did she get annoyed that I kept requesting for different sizes/colours to try on. Overall, amazing service and I will be back if I need another jacket.
Frequently Asked Questions About Canada Goose Vancouver
What are the regular opening hours of Canada Goose Vancouver?
Canada Goose Vancouver is open from 10 AM to 7 PM Monday to Wednesday, 10 AM to 9 PM on Thursday and Friday, 10 AM to 8 PM on Saturday, and 11 AM to 7 PM on Sunday.
Does Canada Goose Vancouver offer virtual or in-store appointment hours?
Yes, virtual and in-store appointments are available Monday to Thursday from 11 AM to 4 PM.
Where is Canada Goose Vancouver located?
Canada Goose Vancouver is located at 701 W Georgia St, Unit G031, Vancouver, BC, V7Y 1G5, Canada.
What payment methods are accepted at Canada Goose Vancouver?
Canada Goose Vancouver accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Canada Goose Vancouver have wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance.
Can customers pick up their orders in-store at Canada Goose Vancouver?
No, in-store pickup is not available at Canada Goose Vancouver.
Which nearby retail stores are close to Canada Goose Vancouver?
Nearby retail stores include Pandora Jewellery, Ray-Ban, and Banana Republic, which customers might visit for complementary shopping experiences.
Are there any nearby financial services near Canada Goose Vancouver for customer convenience?
Yes, several financial service providers such as Kuzyk Private Wealth, Mann Team Wealth Management - Canaccord Genuity Wealth Management, and Waddington Wealth Management Group are nearby, offering easy access to financial advising.
Is there a nearby bicycle shop for customers who bike to Canada Goose Vancouver?
Yes, NO-BOundaries bicycle shop is nearby, providing options for bicycle-related needs.
How can visiting nearby attractions benefit someone coming to Canada Goose Vancouver?
Visitors can enjoy nearby shops like Pandora Jewellery and Banana Republic before or after shopping at Canada Goose Vancouver, enhancing their overall shopping experience in the area.