Worst service- ohh sorry Nobody even said Hii or anything
So I went back to the store because i needed it urgent but all of the girls were of no help 23/2/26 around 4:40pm
VS
Vardah S
Jan 12, 2026
1.0
Complaint Regarding Store Manager’s Conduct Subhash– Central City Center Branch
Today, I called the branch to inquire about my order. During the call, the manager was rude and dismissive in his tone. When I insisted that he check the status of my order, he eventually confirmed that it had already arrived. However, despite his earlier incorrect response and rude manner, he was unwilling to apologize for his tone or behavior.
The situation became more disappointing when he abruptly ended the call without resolving the matter properly. As a customer, I expect to be treated with respect and professionalism, especially when simply requesting information about an order.
RZ
ryan zhang
Dec 1, 2025
5.0
Last week,I went to the store hoping to use the $20 reward to buy a pair of shoes for my child. I then discovered that the previous cashier had given me the wrong information. The reward was supposed to be used within one month, but I had been told it was valid for three months. Because of that mistake, the $20 reward had already expired.
Thanks to the help of the two staff members, Shubash and Gwcnoor, the issue was resolved very quickly, and I was able to successfully use the reward. I am truly grateful for their professional and friendly service. They really made my experience a positive one.
GC
Gautam Chauhan
Nov 28, 2025
5.0
Always grabbed a great deal and their staff is cooperative
GS
GURANSH SINGH
Nov 24, 2025
5.0
An associate named aasha managed the customers really well. Especially in chaotic times.
Deserves a raise
What are the regular business hours for The Shoe Company?
The Shoe Company is open Monday to Wednesday and Saturday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is The Shoe Company located?
The Shoe Company is located at 10153 King George Blvd, Surrey, BC, V3T2W1, Canada, inside the Central City Shopping Centre.
Can I shop online at The Shoe Company?
Yes, The Shoe Company offers online shopping as indicated by their featured message 'Shop Online!'.
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company provides in-store shopping and in-store pickup, but does not offer curbside pickup.
What category of store is The Shoe Company?
The Shoe Company is a shoe store.
What is the main phone number to contact The Shoe Company?
You can reach The Shoe Company by phone at +1 604-583-1977.
Are there other shoe stores nearby The Shoe Company?
Yes, nearby shoe stores include Foot Locker and The Shoe Co located in the same shopping area, providing customers additional footwear options.
What mobile phone stores are near The Shoe Company?
Nearby mobile phone stores include Freedom Mobile, Virgin Mobile Canada, Fido, WOW! mobile boutique, and Rogers, offering various telecommunications services.
Are there dining options near The Shoe Company?
Yes, nearby dining options include Opa! Souvlaki of Greece, Charleys Cheesesteaks, Chaiiwala Of London coffee shop, Freshslice Pizza, GoGrill, Booster Juice, and CoCo Fresh Tea & Juice.
What health and medical facilities are close to The Shoe Company?
Health and medical facilities nearby include Alive Health Centre Ltd, Fraser Health, and Central City Medical Clinic - Denning Health Group for health food, supplements, and medical care.
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