Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and dismissive behavior from employees.
Product Quality
Customers express disappointment with the quality of products, citing issues with durability and the handling of returns for defective items.
Store Management
Several reviews highlight poor management practices, including inadequate training of staff and failure to address customer complaints effectively.
In-Store Experience
While some customers appreciate the welcoming atmosphere and assistance from staff, others report feeling ignored or treated poorly during their visits.
Communication Issues
Many customers have experienced difficulties reaching the store by phone, with reports of calls going unanswered or staff being unresponsive.
GS
Gurpreet Sekhon
1 day ago
5.0
Supporing staff
SM
Stephon Murray
Nov 7, 2025
1.0
Bad vibes if you’re a minority especially by the change rooms if you know you know 🤷♂️
JD
J D
Oct 14, 2025
5.0
My girlfriend and I visited this location a few days ago. Staff was super friendly and helpful. The cashier helped us with ordering an oil grey hoodie online, but we couldn't complete the transaction since I only had Apple Pay and they needed the CVV from my card. Despite that, she helped split up the payment into two to make it easier for us and was very patient. My girlfriend also visited the location previously herself to buy me a gift and she complimented the colour of the blue water bottle. She made my girlfriend feel really good about her purchase. Amazing service and very positive in-store experience.
DX
Daisy Xue
Sep 17, 2025
1.0
The customer service is too bad
MA
Mustafa Abasi
Aug 27, 2025
5.0
I went in to exchange a pair of pants and had the pleasure of being helped by Rebeca. She was so kind, patient, and went above and beyond to make the whole process smooth and easy. Honestly, she made my day with how positive and helpful she was. It’s rare to meet someone who genuinely cares about the customer experience the way she does. Big shoutout to her and to Lululemon for having such amazing team members—I left feeling even better about shopping here.