Business Details
About
Watch Store
Explore the Movado Company Stores for a wide selection of beautiful and innovative watches from the most respected names in time: Movado, Ebel, Concord, Coach, Hugo Boss, Lacoste, Scuderia Ferrari, Tommy Hilfiger, Olivia Burton and MVMT. Movado Company Stores are an official part of the Movado Group Family and are located across the US and parts of Canada. Find your nearest location below.
Location
Hours
Reviews
4.7
171 reviews
5 stars
153
4 stars
6
3 stars2
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members, particularly Sonam and Candy, highlighting their knowledge, patience, and helpfulness.
Product Quality
Customers expressed satisfaction with the quality and selection of watches available, noting great deals and a variety of brands.
Mixed Experiences
While many reviews were positive, some customers reported poor service experiences, particularly regarding returns and exchanges, indicating inconsistency in service quality.
Store Environment
The store was described as welcoming and well-organized, with staff adhering to safety protocols, contributing to a pleasant shopping atmosphere.
Knowledgeable Staff
Several reviews highlighted the staff's expertise in watches, with specific mentions of employees like Meet and Jass, who provided valuable insights and assistance.
- MMMoHiTop7Nov 12, 20255.0I wanted to buy a special gift for my brother’s wedding in India, and SONAM made the experience absolutely amazing. Her knowledge of watches is unmatched, and she explained every feature clearly and patiently. She guided me to the perfect choice with professionalism, care, and attention to detail. Every penny spent was worth it. Sonam is a true specialist, and I highly recommend her to anyone looking for expert advice and an outstanding shopping experience.
- ALAbhishek LalNov 11, 20255.0Sonam helped us a lot. She was patient. 10/10 on customer service
- TPTanvir PhaguraNov 7, 20255.0This wonderful lady named Candy was helping me and she did such an amazing job with helping me narrow down my choices and choose the perfect watch. I would absolutely recommend getting an appointment with Candy.
- SCSingh CreationOct 30, 20255.0I recently bought a watch and we really loved the deal! The price was great and the quality is amazing. Special thanks to Sonam for the awesome customer service — she was super helpful and made the whole experience smooth I Highly recommend this space.
- MDmark dotOct 29, 20255.0I really glad about service and everything in this store.Alex the store manager of store given me super service beyond his sales & managing job. and his knowlede about watch and styles I relly appriciate.Thank you Alex and thak you Movado team at Mcarthr Glan
Frequently Asked Questions About Movado Company Store
What types of watches can I find at the Movado Company Store in Richmond?
The Movado Company Store offers a wide selection of watches from respected brands including Movado, Ebel, Concord, Coach, Hugo Boss, Lacoste, Scuderia Ferrari, Tommy Hilfiger, Olivia Burton, and MVMT.
Where is the Movado Company Store located in Richmond?
It is located at 7899 Templeton Station Road, Suite CRU151, Richmond, BC, within the McArthur Glen Designer Outlets.
What are the opening hours of the Movado Company Store?
The store is open daily from 10:00 AM to 8:00 PM, Monday through Sunday.
How can I contact the Movado Company Store for customer service?
You can reach customer service by email at customerservice@movado.com or by phone at +1 604-821-2071.
Does the Movado Company Store have a social media presence?
Yes, the store has a Facebook page under the name 'Movado Company Stores' with the URL https://www.facebook.com/100135071472181.
Are there other stores near the Movado Company Store for fashion and accessories shopping?
Yes, nearby stores include The North Face for outdoor gear, Aritzia for women's clothing and accessories, La Vie en Rose for lingerie and hats, and Tory Burch for women's clothing and shoes.
Where can I get food or beverages near the Movado Company Store?
There are several options nearby including Starbucks and Starbucks Canada for coffee, Freshly Squeezed for smoothies and bubble tea, Japadog for hot dogs, and Ryuu Japanese Kitchen for sushi and Japanese cuisine.
Are there sportswear stores near the Movado Company Store?
Yes, you can visit the adidas Outlet Store Richmond, Adidas, and Columbia Factory Store for sportswear and sporting goods nearby.
What types of brands does the Movado Company Store offer for gifting purposes?
The store carries luxury and fashion watches from brands suitable for gifting such as Movado, Olivia Burton, Lacoste, Coach, Tommy Hilfiger, Hugo Boss, MVMT, Scuderia Ferrari, and Rebecca Minkoff.
Does the Movado Company Store support English language customers?
Yes, English is the supported language for communication at the Movado Company Store.