Marc Jacobs - Vancouver

Reviews

• AM

  An V. Mai

  Nov 10, 2025
  1.0
  extremely unwelcoming and unprofessional staff. I got in asking for a specific bag and the Asian male staff at the front door came across as condescending. The conversation made us feel uncomfortable in their store and we were dissapointed
• ST

  Shay Ta

  Sep 21, 2025
  5.0
  I had a perfect experience shopping there, the staff was friendly but not pushing and they know the products well. I purchased a bag and I’m happy. Good sales too.
• SG

  Simmi Gill

  Sep 6, 2025
  5.0
  Exceptional customer service. I had an issue with my wallet but raj was very helpful. She listened to my concerns and exchanged my wallet. Thank you so much
• MW

  Marissa Wong

  Jul 2, 2025
  2.0
  The customer service I received today July 2nd 2025 was unimaginable . Who goes up to a customer, while the customer is looking at a bag and asks for it because the other customer wants to buy it . Totally taken a back , and was shocked in the moment, I gave the bag to her . I walked around just mind boggled that this happened to me . I told the the other associate/ manager there and I told him of the above situation, he was apologetic and asked if I wanted to see the bag , I looked up and the sales girl at the till looked at me and I said , no . I just wanted to let them know that it’s not professional. Usually I am one to stand up for myself and this took me for a full 360 confused . Partially my fault I could have told her in my own words that’s unprofessional . I gave 2 stars because the mgr / associate (sorry I don’t know his position) was more empathetic . These associates definitely need more training but really should be common sense.
• SK

  sarbjot kaur

  Apr 16, 2025
  1.0
  Went there with my sister for getting a gift for her They were judging and staring at us like we were going to steal something. Whereas, people who were not “ indians” we treated well by them I really didn’t like the behaviour of the staff Please respect customer irrespective of where they belong to

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