lululemon

3.8
266 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
6551 Number 3 Road, Richmond, BC
V6Y 2B6, Canada

Hours

Reviews

3.8
266 reviews
5 stars
139
4 stars
53
3 stars
16
2 stars
3
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and attentive, others are criticized for being rude or unprofessional.

Product Quality

Customers have noted a decline in product quality over the years, with some items reported as damaged or of poor quality.

Store Experience

The store layout and selection received mixed reviews, with some customers appreciating the variety while others found the selection limited and the shopping experience frustrating due to long lines and unhelpful staff.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers reporting inadequate assistance or incorrect information regarding products and policies.
  • CL
    Chloe Lin
    4 days ago
    5.0
    加拿大国民品牌,出游方便,运动舒适
  • CQ
    Chen Qi
    Jan 3, 2026
    3.0
    这几年很火 但是质量不如以前了
  • LT
    Lee Ubonkan Tongsopa
    Dec 1, 2025
    5.0
    I would like to thank you customer representative at lululemon. I m sorry I didn’t ask your name but today you were amazing and have understood what a customer wants. I was so grateful to meet someone who took care of customer very well. I purchased a pants there and didn’t realize I grabbed the wrong size from size 4 to size 2 last Friday (Black Friday). When I was home and found out that I got it the wrong size so I went back the store today. Please give her applause👏👏👏 she helped me find size 4 that I was looking for thoroughly on the shelf somehow she couldn’t find it then grabbed me the other color if I want it. So I want to try it out before then I went to try and suddenly found the right color and the right size on the shelf in the fitting room. I went back to her and say thank you for helping and great service from her. I felt so happy that I get the right size of my pants and happy about lululemon customer representative there. Thank you again.
  • SK
    Siqi Kuang
    Nov 24, 2025
    5.0
    Had such a great experience at this Lululemon location! Wing was incredibly friendly, patient, and super knowledgeable. She walked me through so many of their products, explained the differences clearly, and helped me find exactly what I needed. Her service was warm, thoughtful, and never pushy. Really appreciate her professionalism — made my shopping experience so smooth and enjoyable. Thank you, Wing!
  • RB
    Riley Baines
    Nov 23, 2025
    1.0
    Very unaccommodating and disappointing customer service. Staff seem to lack common reasoning and logic.

Frequently Asked Questions About lululemon

What are the regular operating hours of lululemon in Richmond Centre?

lululemon Richmond Centre is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does lululemon Richmond Centre offer pickup services for online orders?

Yes, they offer both in-store pickup and curbside pickup services.