lululemon

3.8
262 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
6551 Number 3 Road, Richmond, BC
V6Y 2B6, Canada

Hours

Reviews

3.8
262 reviews
5 stars
136
4 stars
53
3 stars
15
2 stars
3
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff were praised for being helpful and friendly, others were criticized for being rude or dismissive.

Product Quality

Customers generally appreciate the quality of Lululemon products, although there are complaints about specific items being damaged or of poor quality.

Store Experience

The shopping experience varies significantly; some customers enjoyed a pleasant atmosphere and helpful staff, while others reported long wait times and poor organization.

Staff Knowledge

Staff knowledge is inconsistent; some associates provided excellent product information, while others were noted for lacking knowledge or being unhelpful.

Selection Issues

Customers expressed dissatisfaction with the limited selection of sizes and items available in-store.
  • RB
    Riley Baines
    1 day ago
    1.0
    Very unaccommodating and disappointing customer service. Staff seem to lack common reasoning and logic.
  • AA
    AA AA
    Oct 16, 2025
    5.0
    Selection could be better. Not my size available in the items I wanted to try on for fit. Good workers all around. Karen was lovely. So personable and such a kind soul. He made my daughter and I's day on a very busy birthday weekend. I hope to see him again when we are back in town. Thank you Richmond Center. - From the woman with the "so cute" hermes bag 😉
  • AS
    Abigail “Abigail Seetoh” Seetoh
    Sep 28, 2025
    5.0
    Was given a bday gift card and i ordered 2 shirts but they were the wrong size and quite badly damaged from shipping but when i went in to the store for a refund Will helped me out and educated me on the quality exchange program thingy and it was amazing! Such smooth and fast service and I learned so many things about lulu! Definitely made my day and I love the swiftly tech shirts! Absolutely amazing! Thank you Will for making my day!
  • NN
    Nia Ngola
    Aug 18, 2025
    1.0
    Some old white middle aged blonde security guard made my family and I uncomfortable during our visit. My dad wanted to check out some shorts but she kept following us and had her eyes on us the entire time. We all noticed what she was doing. This is a reason why I never shop at or own anything lululemon, I’ve seen the TikToks
 if you’re anything other than fairskinned, you’re not welcomed in!!! I highly recommend Aritzia’s Golden line as an alternative.
  • FY
    Farzi Yousif
    Aug 14, 2025
    5.0
    Went in loking for a gift for my fiance, had no clue what i was looking for but got great help and guidance by an assosciate named jamy. will be back for any gift season! Great work guys

Frequently Asked Questions About lululemon

What are the regular operating hours of lululemon in Richmond Centre?

lululemon Richmond Centre is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does lululemon Richmond Centre offer pickup services for online orders?

Yes, they offer both in-store pickup and curbside pickup services.