About
Clothing StoreMen's Clothing StoreSportswear StoreSporting Goods StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreLeather Goods StoreFashion Accessories StoreLacoste
Location
Hours
Reviews
3.9
197 reviews
5 stars
128
4 stars
16
3 stars
8
2 stars2
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Harnoor, Gurjot, and Carolina for their helpfulness and professionalism.
Store Atmosphere
The store was frequently described as welcoming and friendly, with a warm atmosphere that encouraged customers to return.
Product Issues
Several reviews mentioned dissatisfaction with the return and exchange policies, particularly regarding sale items, which led to negative shopping experiences.
Staff Training
There were complaints about inconsistent service quality, with some staff appearing untrained or indifferent, impacting the overall customer experience.
Store Organization
Some customers noted that the store was disorganized and messy during busy periods, which detracted from their shopping experience.
- KHKamal HunjanDec 26, 20255.0Excellent customer service and strong product knowledge from HARNOOR. Fahad, and Gurjot were also very helpful and professional—highly appreciated.
- AKAli KamalianDec 15, 20255.0I would like to thank Lacoste team & specially, Mr. Fahad for his assistance with our purchase on December 13, 2025. He handled everything in an absolutely professional manner—truly appreciated ( :
- GHGeorge HansNov 28, 20255.0I was absolutely blown away by the service from the store manager, G. Even during a busy rush, he prioritized everyone equally and made sure every customer felt taken care of - all while multitasking a million things at once. The atmosphere walking in was warm and welcoming. I originally came in just to browse, but G convinced me to try something on… and one thing led to another. I ended up leaving with three polos and spending a couple hundred dollars — and honestly, no regrets! There’s a reason he’s such a strong manager. His service is fantastic, and experiences like this are exactly why I’ll be coming back again for sure. Highly recommend!
- DDDubravka DjordjevskiNov 22, 20255.0I have to write review , after visiting Lacoste Outlet store in Richmond today. Very often we visit this store, but today was special day for us. We just came to visit store, but amazing Sales Associate Barbie , with all pleasant approach, a good explanation and hard work to find a size and shows' all special price, made us buy 4 Items. All staff are very good, Manager of the store and other , but Barbie shows' how amazing Sales Associate can help customers and store as well. Good job Barbie . Thank you so much.
- HSHarpreet SinghOct 21, 20255.0I visited the store recently and I had come in just looking to browse, but after the great customer experience I received from the SM (Gurjot) and one of his associates, I left the store with spending $500! Will be coming back again for sure!
Frequently Asked Questions About Lacoste
What is the address of Lacoste in Richmond, BC?
Lacoste is located at 7899 Templeton Station Road, CRU 052/052A, Richmond, BC, V7B0B7, Canada.
What are the operating hours of Lacoste in Richmond?
Lacoste is open every day from 10:00 AM to 9:00 PM.
What types of products does Lacoste offer at this location?
Lacoste offers men's, women's, and children's clothing, sportswear, shoes, leather goods, and fashion accessories.
What phone number can I use to contact Lacoste in Richmond?
You can reach Lacoste at +1 604-244-0459.
Which time zone is Lacoste Richmond located in?
Lacoste Richmond is located in the America/Vancouver time zone.
Are there any nearby shopping centers close to Lacoste?
Yes, Lacoste is near Templeton Station Outlet Mall, McArthurGlen Vancouver, and Macaurther Glen Richmond shopping centers, ideal for a full day of shopping.
Can I find other clothing stores near Lacoste in Richmond?
Yes, nearby clothing stores include Levi's Outlet Store, Versace, Roots, Hugo Boss, and Armani Exchange Outlet, offering a variety of fashion options.
Where can I find shoe stores near Lacoste?
Nearby shoe stores include Nike Factory Store, SKECHERS Factory Outlet, Browns Shoes, Ecco Outlet, and Under Armour Factory House.
Are there places to eat or grab coffee near Lacoste?
Yes, you can visit A&W for American-style burgers or Starbucks for coffee, both conveniently located near Lacoste.
What nearby stores offer fashion accessories around Lacoste?
Nearby fashion accessory stores include Sunglass Hut, COACH Outlet, Michael Kors, Furla, and Michael Hill jewelry store.