Imagine grabbing the best deals and latest trends while strolling through a quaint European shopping village with tree-lined streets, a dancing fountain, plenty of cafes and restaurants, a covered adventure play area and more. McArthurGlen Vancouver, the first designer outlet to open in the Vancouver area, brings you just that in a convenient location, just minutes from YVR airport and a short ride from city centre.
Customers appreciate the variety of stores and the overall shopping experience, especially during sales events.
Parking Issues
Many reviews highlight difficulties with parking, especially during busy periods, leading to long wait times.
Customer Service
Overall, customer service is praised, with specific mentions of helpful staff in various stores.
Atmosphere
The mall is noted for its festive atmosphere, particularly during holiday seasons, enhancing the shopping experience.
Pricing Concerns
Some customers feel that prices are not significantly lower than regular retail, questioning the value of shopping at the outlet.
CB
Carlos de Brum
Jan 5, 2026
5.0
Es un sitio lleno de outlets. Hay tiendas de muchas marcas todas con grandes descuentos y rebajas. Rebajas muy importantes en la segunda y tercera prenda, etc. Ocupa varias manzanas, hay donde comer y dónde esperar. El aire train te deja enfrente. Hay que visitarlo con tiempo y dinero.
AL
Arthur Lin
Jan 2, 2026
5.0
This is a shopping mall near Vancouver International Airport, featuring boutiques of renowned international brands. It's always bustling with people, especially on public holidays. While the large parking lot is usually available on weekdays, it's still insufficient during peak holiday periods. Here, you can find all the products you need from various brands, satisfying your needs in one place. If you can take advantage of manufacturer discounts, you can definitely get great value for your money. Buy everything you need in one place – saving time and effort! Thank you!
CF
Claudio Gallegos Friant
Dec 29, 2025
5.0
Excellent customer service and professionalism on Jack & Jones store
I would like to update my previous experience with Jack & Jones.
I visited the store jack & jones where my return was processed without any issues, fully in line with the official return policy. The staff was professional, respectful, and very helpful.
I would especially like to thank Leena, who assisted me during the process. She was extremely kind, patient, and professional, and she clearly explained that the information I had previously received at another store on Pacific Centre Jack & Jones was incorrect. Her attitude and customer service made a huge difference.
I truly appreciate the way this situation was handled and the genuine apologies I received. Because of this positive resolution, I have withdrawn my complaint with Consumer Protection BC, as the matter was resolved properly.
Thank you to the outlet store team for taking responsibility and treating me with respect as a customer. This is how customer service should be done.
SM
Samuel Barbosa de Mello
Dec 29, 2025
4.0
McArthurGlen is a surprisingly decent outlet, packed with solid brands and a layout that briefly tricks you into optimism. At first, it reminded me of Dolphin Mall in Miami, same promise of deals, less tropical confidence. Unfortunately, I met it on Boxing Day, the most chaotic shopping ritual known to mankind. It felt less like retail and more like a prehistoric battlefield: cave men in parkas fighting for discounted jackets as if searching for the sacred fire. Pure Darwinism, but with credit cards. Still, beneath the chaos, there’s value. Good stores, real discounts, and potential...just maybe visit on a normal day, when humans have evolved again.
MM
Mahi Mohammadi
Dec 28, 2025
5.0
This outlet is one of the best shopping destinations in Vancouver! It offers a great variety of brands with stores that fit different budgets and needs, making it easy to find exactly what you’re looking for. It’s always my first place to go when I want to shop in Vancouver. The free parking is a huge bonus and makes the whole experience even more convenient. Highly recommended for smart and enjoyable shopping! 🛍️✨
Frequently Asked Questions About McArthurGlen Designer Outlet Vancouver Airport
What are your hours of operating?
We are open seven days a week from 10am - late. Holidays and summer hours may vary, please visit us online for further details.
What are the operating hours of McArthurGlen Designer Outlet Vancouver Airport?
The outlet is open daily from 10:00 AM to 8:00 PM. Individual store hours may vary, so please check specific store times online.
Where is McArthurGlen Designer Outlet Vancouver Airport located?
It is located at 1000-7899 Templeton Station Rd, Richmond, BC, V7B 0B7, Canada.
What types of stores and services are available at McArthurGlen Designer Outlet Vancouver Airport?
The outlet features hundreds of designer brands offering clothing, shoes, sportswear for women, men, and children, along with restaurants, gift shops, luggage stores, and personal shopping services.
Is McArthurGlen Designer Outlet Vancouver Airport accessible for wheelchair users?
Yes, the outlet has wheelchair accessible elevators and public restrooms available.
Does McArthurGlen Designer Outlet Vancouver Airport offer free Wi-Fi?
Yes, free Wi-Fi is available for shoppers throughout the outlet.
What payment methods are accepted at McArthurGlen Designer Outlet Vancouver Airport?
You can pay using Apple Pay, cash, Mastercard, and Visa.
How can I contact McArthurGlen Designer Outlet Vancouver Airport for inquiries?
You can reach them by phone at +1 604-231-5525 or email inquiries at inquiries.vancouver@mcarthurglen.com.
What is the experience like at McArthurGlen Designer Outlet Vancouver Airport?
Enjoy shopping in a quaint European-style village with tree-lined streets, a dancing fountain, covered play areas, and numerous cafes and restaurants — perfect for a full day out near the Vancouver airport.
Are there any nearby places where I can grab coffee before or after shopping at the outlet?
Starbucks coffee shops are located nearby, providing convenient spots for your coffee breaks surrounding your shopping visit.
Is there a kitchen supply store close to McArthurGlen Designer Outlet Vancouver Airport that I can visit?
Yes, Zwilling, a kitchen supply and bath retail store, is located nearby and can be included in your itinerary during your visit to the area.