Business Details
About
Sporting Goods StoreFishing StoreCamping StoreGun ShopKayak StoreClothing Store
Bass Pro Shops Nanaimo is located at 6902 Island Hwy. N. in the Dickinson Crossing Shopping Centre and is a 50,000-square-foot store. The building’s exterior reflects Bass Pro Shops popular store model with log construction, stonework, wood siding and metal roofing. The interior surrounds customers in an outdoor experience, including museum-quality wildlife displays and thousands of quality outdoor products.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
2,107 reviews
5 stars
1,207
4 stars
577
3 stars
168
2 stars
58
1 star
97
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for being knowledgeable and helpful, particularly in departments like archery and fishing.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including unresponsive staff and issues with returns and exchanges.
Product Selection
Customers expressed disappointment with the limited selection of certain products, particularly camo clothing and fishing gear.
Store Environment
The store was generally described as clean and well-organized, with a pleasant atmosphere for shopping.
Pricing Concerns
Some customers found prices to be high compared to competitors, with mentions of better deals available elsewhere.
- TCTreena Cooper1 day ago5.0The staff are always nice helpful and friendly the product are of good value and quality. The staff in the weapons department are very knowledgeable. Tim at the check out is awesome and funny we will wait in line to see him
- EEErnestJan 4, 20265.0Huge variety, and nice knife selection.
- BKB KJan 1, 20262.0It's a cool store visually with lots of good gear, but I don't feel respected as a woman in the space by many of the male staff. I've been ignored several times (maybe even every time) over the past few years, and when some eventually had to interact with me at the knife counter they looked very unhappy about it, unlike the conversations they were having with the guys nearby excitedly showing products and talking about them. I once waited 10 min for the guys behind the counter who were enjoying a chat amongst themselves to acknowledge me(they had seen me very clearly), and eventually I just left but was ready to buy archery equipment that day for 3 people! They've missed out on at least $300 by deliberately passing me over in the boots section, avoiding eye contact and fleeing to the back or to help men who just strolled in. I shouldn't have to bring a man with me to unlock assistance (only to have to still talk through him like damn puppet), and shouldn't have to redial the customer service dept (who are great) because firearms can't be bothered to pick up. Overall, the vibe isn't very welcoming so I avoid the place when I can. The local gun/fishing shop had no problem spotting me as the outdoorsperson ready to buy equipment, treating me like anyone else, or answering the phone and talking about their products knowledgeably instead of being translated through a woman working customer service like it's beneath them to hold a phone. Basspro mgt: you could do better through hiring and training against gender bias if you wanted to. I invite you to prove me and ~50% of the population wrong by having your workers (esp. the men) ready to talk to women equally when they venture into your store looking to buy more than a pink camo sweater and frying pan. We'll be there now & then, at the gun and knife counters and fishing sections, with questions and money in hand... but will you accept us and our money? Or will you keep treating us like we're merely the companions of your "real" customers?
- WKWolfgang KuentzleDec 31, 20255.0It's really a great store for all your hunting, shooting, fishing, camping and general outdoor activities.
- AJAlex JonesDec 21, 20255.0Came in to get a crossbow. Tristan in the archery department did a outstanding job giving me every piece of Info needed for purchasing and caring for this bow. I will absolutely be recommending and coming back for any assistance needed! Thank you tristan
Frequently Asked Questions About Bass Pro Shops
Where is Bass Pro Shops Nanaimo located?
Bass Pro Shops Nanaimo is located at 6902 Island Highway North in the Dickinson Crossing Shopping Centre, Nanaimo, BC, V9V 1P6, Canada.
What are the operating hours of Bass Pro Shops Nanaimo?
Bass Pro Shops Nanaimo is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.
What types of products does Bass Pro Shops Nanaimo offer?
Bass Pro Shops Nanaimo offers thousands of quality outdoor products with a focus on sporting goods, fishing, camping, hunting, kayaks, and outdoor clothing.
Does Bass Pro Shops Nanaimo have wheelchair accessible entrances and parking?
Yes, Bass Pro Shops Nanaimo has wheelchair accessible entrances and parking available for customers.
What payment options are accepted at Bass Pro Shops Nanaimo?
Bass Pro Shops Nanaimo accepts American Express, Visa, MasterCard, cash, debit cards, mobile NFC payments, and credit cards.
Can customers order online and pick up in-store at Bass Pro Shops Nanaimo?
Yes, Bass Pro Shops Nanaimo offers in-store pickup and curbside pickup options, but does not provide delivery services.
What is the contact information for Bass Pro Shops Nanaimo?
You can contact Bass Pro Shops Nanaimo by local phone or main phone at +1 250-390-7800 or by email at Manager_Nanaimo_BC@basspro.com.
Which nearby shopping centers can I visit when going to Bass Pro Shops Nanaimo?
Bass Pro Shops Nanaimo is located in Dickinson Crossing Shopping Centre, providing easy access to many other retail stores.
What nearby dining options are available around Bass Pro Shops Nanaimo?
Nearby dining options include Local Pizza, KFC, Taco Bell Canada, Tim Hortons, and Freshslice Pizza, perfect for grabbing a meal before or after shopping.
Are there any nearby stores where I can find additional outdoor or sporting goods?
Yes, nearby stores like Cabela's and Sunglass Outfitters by Sunglass Hut offer additional hunting, fishing, sporting goods, and outdoor apparel to complement your visit.