Sunglass Hut

Reviews

• VV

  Vxhzen

  Apr 23, 2026
  1.0
  I stopped in excited to see what they had and check out a few pairs, but the experience quickly felt a bit too hands-on. The sales staff were very quick to step in with suggestions and upsells, often standing right beside or just behind me waiting to jump in. While I understand that’s part of the job, the approach felt quite adamant and made it harder to browse comfortably. I also had the impression that, because I was wearing a designer watch, there was a stronger push to secure a sale, which added to the pressure. As someone who works in sales myself, I take a more relaxed, customer-first approach, so this stood out to me. Overall, it made me lose interest in continuing to browse. A bit more space to look around independently would make for a much better experience.
• MS

  Mahima Sarvaria

  Mar 31, 2026
  5.0
  Our glasses buying experience was really amazing we talked to sandra she was amazing and also helped me find the perfect glasses for my face type. She was really insightful and a pleasure to talk to. If you are looking for glasses in kelowna this should be on top of your list and you might end up finding deals better than online prices.
• RD

  Ron Dirkson

  Mar 12, 2026
  5.0
  The service was great, and the selection was excellent as well. The young gal who helped me was very knowledgeable and super pleasant!
• DH

  Dyllon Hubscher

  Mar 12, 2026
  5.0
  Beyond impressed with my experience with Sunglasses Hut. My glasses were broken during a service in the Cancun airport. I was told to deal with warranty in Canada and seamlessly they took great care of me even though the issue was not this locations fault. I would highly recommend! Grateful for my experience!
• SM

  Shari MILNE

  Feb 8, 2026
  5.0
  Matt in the Kelowna store has sold me 4 pairs of sunglasses in 2 years. He’s a very good, honest salesman.