lululemon

4.3
446 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
410 Bernard Avenue, Kelowna, BC
V1Y 6N8, Canada

Hours

Reviews

4.3
446 reviews
5 stars
304
4 stars
70
3 stars
28
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful and friendly service, while others reported rudeness and neglect.

Product Quality

Customers noted a decline in product quality over the years, with some items falling apart quickly.

Pricing

Many reviews mentioned that while the clothing is of good quality, the prices are considered high and sometimes unjustifiable.

Store Environment

The store is described as clean and well-organized, but some customers experienced discomfort due to staff behavior.

Selection

The store offers a good selection of products, but some customers felt the variety was lacking compared to other locations.
  • SG
    Sarah Grace
    Nov 17, 2025
    5.0
    Amazing staff! Nice store!
  • JM
    Jeremy McLeon
    Nov 16, 2025
    3.0
    Not quite sure how a brand that promotes body inclusivity never carries shorter styles for men regularly and if I want something hemmed I have to subscribe to their membership. Not particularly this locations fault I presume but moreso a grievance with the company in general. However the tall gentleman at the register was one of the funniest sales associates I have met. He had extraordinary customer service and was super kind to my son. As well as the young blonde woman who was super knowledgeable on the product. These two employees were fantastic conversationalist and were the best part of my experience at lululemon.
  • AA
    Anthony
    Nov 4, 2025
    5.0
    Can’t thank Cam enough for helping me find the perfect pants today. She was knowledgeable, patient, and gave honest, helpful advice. Lululemon is lucky to have such a hardworking and conscientious employee. You’re fantastic at what you do, Cam — keep up the great work. Manon
  • SW
    Shelby W
    Oct 27, 2025
    5.0
    This visit is my first time visiting Kelowna (and first time to the Lululemon). I was met with a smile as soon as I walked in the door and was asked if I needed help with anything. Joely was the person at the fitting room who was super helpful and kind. She helped me find my right size and looked into different colour options. Capri was the girl at the cash and was so sweet asking how my day was and making sure I had a great experience. I would highly recommend!
  • JH
    Jennifer Hjorth
    Oct 5, 2025
    1.0
    I went in to see if I could find a decent pair of leggings. I'm a little heavier than I'd like to be sure but they make leggings big enough to fit women who are a little heavier. The minute i walked in the saleswoman looked at me like I was dirty and and had no business being there. Assuming cause im too heavy..maybe not but thats how the look she gave me made me feel. I waited for a few minutes to see if she would come and help me. I was ignored by more than one sales associate. What a pretentious store. Sorry im not skinny like everyone else. That gave me severe anxiety and I couldn't wait to leave the store.

Frequently Asked Questions About lululemon

What are the regular operating hours of lululemon Kelowna on weekdays?

Lululemon Kelowna is open from 9:00 AM to 8:00 PM Monday through Friday.

Does lululemon Kelowna offer in-store and curbside pickup services?

Yes, lululemon Kelowna offers both in-store pickup and curbside pickup services.