The Shoe Company

Reviews

• AL

  Amanda Louie

  Nov 16, 2025
  5.0
  I took my grand nieces shopping for new shoes and boots & Dawn was excellent help with my nieces, she even taught one of my nieces to tie shoes. I give the 5 + star to Dawn! For her excellent customer service. Thank you Dawn!
• MP

  Michael Paetzold

  Sep 23, 2025
  1.0
  My partner bought a pair of shoes here on July 10th and try to return them on September 23rd because they are literally falling apart. He really just wanted to store credit to get another pair of shoes.The shoes are Skechers which were pretty pricey. The shoes have been falling apart for a few weeks now, but we are on the north end of the island and didn't feel like driving 4 or 5 hours to get shoes replaced. My partner was told there was only a 2 months warranty. Too bad so sad. So my takeaway is don't buy Skechers, there are expensive and crappy shoes. Also don't shop at the Shoe Company unless you are willing to risk your shoes falling apart in an unreasonably short time and not being able to return them. I look at it like this. We never shopped at the The Show Company before. We had no expectations one way or the other. But by not stretching the point and giving us the hundred twenty dollar-odd store credit, the company has basically said we don't want your business ever again, because ultimately we won't shop here again. We like being loyal to places that that provide good customer service. So lost opportunity there. They had a chance to lock us in as customers forever. And if I persuade even two or three people not to shop at The Shoe Company, more lost income. See how this works, right? It's not like there are no other shoe stores. Not providing a store credit will cost the company probably a few thousand dollars over the long run. Oh well. Too bad so sad!
• JD

  Johann Dalskog

  Dec 20, 2020
  5.0
  Have yet to find a reason to look anywhere else in Duncan for the daily drivers you purchase for your feet.

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