lululemon

3.7
280 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
2929 Barnett Highway, Coquitlam, BC
V3B 0G2, Canada

Hours

Reviews

3.7
280 reviews
5 stars
145
4 stars
36
3 stars
23
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff were praised for being helpful and friendly, others were criticized for being rude and unprofessional.

Product Quality

Customers expressed disappointment in the declining quality of products, with several reports of defective items and poor durability.

Store Experience

The store environment received mixed feedback, with some praising cleanliness and organization, while others noted it was chaotic and messy.

Communication Issues

Frequent complaints about poor communication, including unresponsive phone support and lack of assistance during in-store visits.

Staff Knowledge

Some customers highlighted the staff's product knowledge and helpfulness, while others experienced a lack of assistance or incorrect information.
  • GT
    Ghazal bahreini toussi
    2 days ago
    5.0
    Anushia is a very polite and patient employee. I am truly grateful to her for all the excellent service and excellent customer service.thank you luluemon🙏
  • RZ
    ross zerdin
    Oct 23, 2025
    4.0
    Had to get an exchange for a pair of ABC trousers that were beginning to fall apart. Although the quality has gone down in their clothing the staff are super helpful and friendly!
  • MS
    Martin Shaw
    Sep 4, 2025
    1.0
    Have defective product. Bought a couple of months ago. Stitching coming undone after only worn twice ! Took it to this location for exchange and they want to charge me more for replacement of exact same product even with receipt !! Manager was absolutely useless not interested in resolving. Worst customer service ever at this location. Cashiers are rude. If the directors at Lulu ever saw how this location is run they would fire the manager and half the staff. Terrible. Zero stars !!!!
  • GM
    Gazal MN
    Aug 31, 2025
    5.0
    I found the Rain Rebel jacket at this store which I was on the hunt for back in Montreal (which was sold out in all the stores there). Super happy with the knowledgeable staff who assisted me at this location and the cashier who completed my transaction!
  • LV
    Lindsay V
    Aug 25, 2025
    1.0
    I am very disappointed with my experience with this company. The product I received was both overpriced and defective, which fell far below the quality I expected. To make matters worse, they promote a “quality promise” that they do not honour — it feels like nothing more than a marketing ploy. This experience has left me with no confidence in their products or their brand, and I will not be purchasing from them again. As a Canadian company, I had expected higher standards and accountability, but that was not the case here. I am sharing my experience so that others can make an informed decision before buying.

Frequently Asked Questions About lululemon

What types of products does lululemon Coquitlam offer?

lululemon Coquitlam offers technical athletic apparel for yoga, dancing, running, and other physical activities, including both men's and women's clothing.

Where is lululemon Coquitlam located?

lululemon Coquitlam is located at 2929 Barnett Highway, Unit 2826, Coquitlam, BC, V3B 0G2, Canada.