American Eagle

4.0
189 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you. Live your life in AE. #AEJeans

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

American Eagle
2929 Barnet Highway, Coquitlam, BC
V3B 5R5, Canada

Hours

Reviews

4.0
189 reviews
5 stars
96
4 stars
47
3 stars
20
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were notable complaints about rudeness and lack of empathy from some employees.

Product Quality

Customers generally appreciate the quality of the clothing, particularly jeans, but there are complaints about specific items being overpriced or of poor quality.

Store Experience

The shopping environment is often described as pleasant and well-organized, though some customers reported issues with staff being overly aggressive in sales tactics.

Management

Several reviews highlight positive experiences with management, indicating improvements in service, while others mention inconsistent experiences depending on the staff present.
  • KK
    kes
    Dec 30, 2025
    1.0
    I couldn't figure out how to email the head office, but I recently had a terrible experience at this location. I had placed an online order for a denim vest, which was on sale, and I had paid over 10 dollars for shipping. When the package arrived, American Eagle had shipped me the wrong item, which was no big deal, as I drove out to this location to show them that the company had sent me the wrong item, which was a black men's XL shirt. When i spoke to one of the workers and the manager, they said "oh i"m sorry and laughed and said did you still want the denim vest?" which I said yes I did as it was ordered as a Christmas gift. They then checked and proceed to tell me "oh its actually sold out online and we don't have one in store.. so did you just want a refund or an exchange? I said I guess refund as they seemed not to care as they did not appear very apologetic. The manager then proceeded to say to me "oh you even paid for shipping, thats too bad..and told me she can only refund me the item, not the shipping, which was a total joke as this location charged me shipping on an item I never even received. I am a regular shopper at this company, and the workers at this store made me utterly annoyed as the workers barely even apologized for the mix-up and wouldn't refund me for shipping when they sent me the wrong item and couldn't even refund me the correct item.
  • JM
    James Mendonca
    Nov 25, 2025
    4.0
    American Eagles is a really good boutique for both adults and teenagers. The one in Coquitlam is an exceptional location. The customer service there was solid good and I like there selection of jeans.
  • SA
    Shaghayegh AhooeiNejad
    Nov 5, 2025
    5.0
    I always have good experience here! Every employee is kind and helping! Good management! It’s my favorite store and will go there every time.
  • AA
    amin ali
    Oct 12, 2025
    5.0
    Exceptional service by winona, always a pleasure to shop at American Eagle at Coquitlam centre
  • BB
    Bernadette Butler
    Sep 25, 2025
    5.0
    Great jeans!

Frequently Asked Questions About American Eagle

What types of products does American Eagle in Coquitlam offer?

American Eagle offers a variety of clothing and accessories including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.

Where is the American Eagle store located in Coquitlam?

The store is located at 2929 Barnet Highway, Unit 2818, in Coquitlam Centre, BC, V3B 5R5, Canada.