About
Shoe Store
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.0
123 reviews
5 stars
55
4 stars
36
3 stars
16
2 stars
4
1 star
12
- FLFirst Lady3 days ago2.0On-line experience: Received the footwear in a timely manner. Because they did not fit, I started a return. The first three tries, it said there was an "error" and to try later. I tried the following day. I started the return, selected the courier option, as I don't live anywhere near a Shoe Co. store (all closed down). I then notice the refund had a $10.00 deduction. What! You are charging me ten dollars to return and on top of that, I have to find a Purolator store to drop off my returned item? Too much hassle. Definitely will not be buying again. It took me a couple of hours out of my day today to return. Not worth buying here.
- AAAllewrn AmalNov 15, 20255.0I want to share how helpful Supervisor Adnan was. I originally didn’t plan to buy anything — I only wanted to return my shoes I bought online. But he was so patient and professional while helping me that I not only exchanged my shoes, I ended up buying three new pairs — shoes, shoes, shoes! I’m really grateful for his kindness and expertise. I usually go to the Browns location, but from now on I’ll only come to the store of show company of the Mall. I was also surprised to see how professional he was, especially when some of the other female staffs were on their phones while he was the only one really working. He works very hard, and I truly appreciate him.
- RTRebecca TNov 9, 20251.0Sunday morning, store is still not open at 11:30. Staff says there's an issue with their till. Came to pick up online order that was supposedly ready. Still waiting for the store to open, with many others also waiting.
- VTVictoria TanOct 7, 20255.0Thank u Prerna for great customer service 🫶🏼
- EHErin HatchSep 13, 20255.0Had such a positive & pleasant experience at this store today! Really would like to acknowledge associates (#47390 & 53312) who each provided helpful & excellent service! Great selection and extra nice to find the shoes I wanted at 25% off (:
Frequently Asked Questions About The Shoe Company
What are The Shoe Company's opening hours on weekdays?
The Shoe Company is open from 10:00 AM to 7:00 PM from Monday to Friday.
Is The Shoe Company open on Sundays?
Yes, The Shoe Company is open on Sundays from 11:00 AM to 6:00 PM.
Where is The Shoe Company located?
The Shoe Company is located at 9855 Austin Rd, Unit 172, Burnaby, BC, V3J1N4, Canada, inside Lougheed Mall.
Can I shop online at The Shoe Company?
Yes, The Shoe Company encourages customers to shop online.
Does The Shoe Company offer in-store shopping and pickup?
Yes, The Shoe Company offers in-store shopping and in-store pickup, but curbside pickup is not available.
What is the contact phone number for The Shoe Company?
You can reach The Shoe Company by phone at +1 604-420-6855.
Where can I find a smoothie or juice bar near The Shoe Company?
Jugo Juice, a smoothie and juice bar, is located near The Shoe Company at Lougheed Mall, perfect for a refreshing drink before or after your shoe shopping.
Are there any restaurants near The Shoe Company for a meal after shopping?
Yes, nearby restaurants include Freshslice Pizza, KFC, and Opa! Souvlaki Franchise Group, offering pizza, fast food, and Greek cuisine respectively.
What other stores are nearby if I'm visiting The Shoe Company?
Nearby stores include Western Union for financial services, Match for clothing, Moonstone jewelry store, and TELUS for mobile phones.
Is there a gym or fitness center near The Shoe Company?
Yes, Steve Nash Fitness World gym is located nearby in Lougheed Mall area, convenient for a workout before or after your visit.