Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.8
384 reviews
5 stars
217
4 stars
58
3 stars
17
2 stars
13
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.
Product Quality
Many customers express disappointment with the declining quality of products, citing issues like defects and poor material.
Store Experience
The shopping experience varies significantly, with some customers enjoying friendly interactions while others feel ignored or treated poorly.
Return Policy Issues
Several reviews highlight frustrations with the return process, including inconsistent policies and unhelpful staff during returns.
- JLJeeah Lee5 days ago1.0Lululemon Sweat Collective Program Sucks & Rules/Policy Truly Sucks For Me Because I really really truly want two of specific sports bras so badly since that my friend Naomi is a member at Lululemon & gets at 25% off discount for herself & personal use only but that is not what my friend Naomi has told me about it yesterday, she said that she is a member & told me to tell you on which items or item that I want & she said that she'll buy it for me & I pay her back via e transfer. I just really really truly wish that I can be a member too but unfortunately I am not a instructor, athlete, nurse or anything like that so Unfortunately I can't apply for it.
- DMD MJan 2, 20261.0Was making a return and the associate asked me if the water bottle was purchased from Lululemon. She asked this after she scanned the barcode from the online confirmation and the bottle had a large lululemon logo. It’s a lot of effort to go through if I’m making a fake bar code and water bottle just for $38. Associate had zero thought process and seemed miserable.
- SSSamDec 31, 20255.0Boxing Day was crazy but all the staff did amazing! It was a hot, cramped store and the lineup was long - but thankfully there was an employee helping with organizing the winding check out line. (Props to her! Amazing job keeping everyone in line, and in order. 👏🏻 ) The lineup moved quickly as well. Great job everyone!! 😊
- DSDevon SaretskyDec 21, 20255.0Jamal deserves a promotion! During the busy holiday season he was able to find what I needed right away and get me checked out and on my way. Knowledgeable and friendly.
- JCJohn CarloDec 19, 20251.0Very disappointing experience. The service was rude and unprofessional from the start. When I asked questions, the employees were dismissive and acted like I was an inconvenience. To make it worse, they refused to give their names when I asked, which feels very unprofessional and makes it impossible to address concerns properly. Instead they just told me to call this number. Customer service clearly isn’t a priority here. I would not recommend this place based on how poorly I was treated.
Frequently Asked Questions About lululemon
What are the store hours of lululemon Burnaby Metrotown?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
Does lululemon Burnaby Metrotown offer in-store or curbside pickup?
Yes, lululemon offers both in-store pickup and curbside pickup services at this location.
Where is lululemon Burnaby Metrotown located?
It is located at 4800 Kingsway, F7, Burnaby, BC, V5H 4J2 inside Metropolis at Metrotown.
What types of products does lululemon Burnaby Metrotown offer?
They specialize in technical athletic apparel for yoga, dancing, running, and other sports, catering to both men and women.
How can I contact lululemon Burnaby Metrotown by email or phone?
You can email them at metrotown-store@lululemon.com or call +1 604-373-5780.
Where can I find lululemon Burnaby Metrotown's official store website?
Visit https://shop.lululemon.com/en-ca/stores/ca/burnaby/metrotown for store information and shopping online.
Is lululemon Burnaby Metrotown located near any popular shopping destinations?
Yes, it is near Apple Metrotown and Walmart Supercentre, making it convenient to shop for electronics, apparel, and groceries in one trip.
What nearby beauty and spa options are available around lululemon Burnaby Metrotown?
Urban Nail Spa, skoah day spa, and MasterCuts hair salon are nearby for relaxation and beauty treatments before or after your visit.
Are there family-friendly stores close to lululemon Burnaby Metrotown?
Yes, nearby stores include Build-A-Bear Workshop, Babies"R"Us, Toys"R"Us, and Disney Store which are great for kids and family shopping.
What are some dining options near lululemon Burnaby Metrotown?
Thai Express Restaurant Burnaby and New York Fries Metrotown offer convenient dining options close to the store.