The AX Armani Exchange Burnaby Metropolis At Metrotown store is the full embodiment of the brand's metropolitan, urban spirit. In this vibrant, modern space, you can get inspired by the new season's trends and latest men's and women's clothing collections, as well as bold shoes and accessories that will add the perfect finishing touch to any look.
I was there today and Olena helped me to choose outfit for my special occasion. She is very helpful and very professional. I recommend this store.
AA
Azade Azami
Nov 15, 2025
5.0
Mina was very helpful today🤗. I highly recommend her and AX at Metrotown.
NA
Niki A.
Nov 8, 2025
5.0
Hey I came in today and had Thomas and Santi assist me and I had a great time! I found the perfect hybrid between clutch n small purse, and absolutely 💯 just what I needed. The place was so clean and amazing new items, the main take away was I loved the exceptional service and loved the fits that staff were wearing, will definitely come in again, great experience ✨
VB
Vijay Bhardwaj
Aug 14, 2025
1.0
Absolutely the worst shopping experience I have ever had with a so-called “luxury” brand.
I purchased a shirt from Armani Exchange, and within 2–3 days, I went back to return or replace it. The shirt was only tried on in-store to check size and fitting it was never worn outside. The packaging was still sealed and untouched. However, the staff flat-out refused to accept the return, claiming there was a “sweat stain” on the shirt an absurd and false accusation. I explained the situation, but they simply said they “don’t know anything” and refused to help.To make it worse, their behaviour was rude, unprofessional, and shockingly discriminatory toward me as an Indian customer. The female staff member with boy hair cut present showed zero respect, and their attitude was completely unacceptable for any store, let alone one selling itself as a premium brand. I am utterly disappointed that Armani Exchange tolerates this kind of service and prejudice. I will be taking this matter forward legally because this is not just bad service this is unethical, discriminatory, and damaging to the brand’s reputation.
Frequently Asked Questions About AX Armani Exchange
What types of clothing and accessories does AX Armani Exchange Burnaby offer?
The store offers the latest men's and women's clothing collections, including bold shoes, leather goods, soft accessories, sunglasses, watches, and underwear.
Where is AX Armani Exchange located in Burnaby?
It is located at 4700 Kingsway, Suite 2173, Burnaby, BC, postal code V5H 4M1, Canada.
What are the store hours for AX Armani Exchange Burnaby Metropolis at Metrotown?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does AX Armani Exchange offer delivery services?
Yes, AX Armani Exchange offers delivery services for customers.
How can I contact AX Armani Exchange Burnaby for customer service?
You can contact them via phone at +1 604-433-1668 or email at uscustomerservice@giorgioarmani.com.
Is AX Armani Exchange welcoming to LGBTQ and transgender customers?
Yes, AX Armani Exchange is welcoming to LGBTQ customers and is a transgender safe space.
What payment methods does AX Armani Exchange Burnaby accept?
They accept credit card payments.
What nearby cosmetic and beauty stores can I visit when shopping at AX Armani Exchange?
You can visit nearby Kiehl's and MAC Cosmetics stores for cosmetic and beauty supplies, both located close to AX Armani Exchange in Metropolis at Metrotown.
Are there any nearby jewelry stores near AX Armani Exchange Burnaby?
Yes, there are multiple Lugaro jewelry stores nearby where you can explore fine jewelry before or after shopping at AX Armani Exchange.
How can nearby stores like Kiehl's complement my shopping experience at AX Armani Exchange?
After shopping for fashion at AX Armani Exchange, you can visit Kiehl's for cosmetic and skincare products to complete your look, making it a convenient one-stop shopping experience.